Software Development Manager - Embedded, AWS Hardware Engineering

"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion."

The AWS Hardware Engineering team is seeking an experienced Software Development Manager to spearhead firmware development for the next generation of data center hardware. In this role, you will orchestrate the efforts of talented engineers to deliver unique hardware solutions and scale those for AWS customers. As a key member of the Firmware team, you'll be at the forefront of innovation, guiding the development of embedded systems that power AWS's infrastructure.

AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!

Key job responsibilities
As the Firmware Team Manager, you will lead a talented group of firmware engineers, fostering their professional growth and cultivating a culture of innovation and excellence. Your key responsibilities will include defining and presenting the annual roadmap for delivering high-quality firmware solutions to organizational leadership, ensuring alignment with AWS's strategic goals. You'll collaborate closely with AWS hardware and software teams to integrate firmware into the broader ecosystem of AWS Data Center services. Your role will extend beyond development, as you'll also support the deployment and operation of the developed software in AWS data centers, ensuring smooth implementation and optimal performance.

About the team
The AWS Hardware Engineering team creates server designs for Amazon's innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and millions of customers who use AWS today. Our engineers solve challenging technology problems and build architecturally sound, high-quality components to enable AWS to realize critical business strategies.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Experience partnering with product or program management teams
- Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
- Experience with the scrum methodology
- 5+ years of experience with embedded firmware/software development for server platforms
- Understanding of server platform design and architecture
- 5+ years of experience with BMC (baseboard management controller) development
- Experiences with systems management protocols or standards such as I2C, MCTP, PLDM, Redfish, USB, SPDM, and PCIe
- Experiences with accelerated server design with GPUs
- Experiences with operating complex systems at Cloud scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.