Venue Bartender/Server

THE JOB

The Bartender is responsible for providing exceptional beverage service and creating a welcoming, energetic experience for every guest at Peppermint Club. This role plays an important part in the overall guest experience and success of each event by delivering efficient, friendly service while maintaining high standards of beverage quality, cleanliness, and responsible alcohol service.

WHAT THIS ROLE WILL DO

• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and Live Nation alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/Closing duties according to Live Nation policy
• Prepare guest checks (on point of sales terminal) and process payment according to Live Nation policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Required to occasionally work Special Events that are scheduled throughout the venue

WHAT THIS PERSON WILL BRING

Required:

• California Licensee or Certification Requirements/Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to work late hours
• Flexible schedule
• Cash handling experience
• Must be able to lift or move up to 25 lbs using proper lifting techniques
• Skill in interpersonal communication and teamwork
• Physically able to pass a pour test and a mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent

Preferred:

• 4 years work experience in high volume environment
• Experience recognizing valid ID’s
• Experience in a live music environment

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques