Front Desk Agent

La Colombe d'Or received designation as an official Texas Historical Landmark in 1989.Originally known as the Fondren Mansion, it was designed by noted Texas architect Alfred C Finn and was built in 1923 for the family of Walter Fondren, one of the founders of Humble Oil Company which went on to become Exxon Mobil. The impressive structure was built to reflect the Prairie Vie Style and reflects the wealth and influence of its original owner. In 1980, Steve Zimmerman converted the former Fondren Mansion to La Colombe d'Or with six suites and a restaurant. It became a unique hospitality experience for guests traveling to the city of Houston and locals seeking an elevated ambiance and excellent service for four decades. in 2019 La Colombe d'Or began a complete renovation of the Mansion as the addition of the Residences at la Colombe d'Or Tower which added 18 sleek and contemporary guest suites, in addition to the renovation of 9 adjacent courtyard bungalows, forming a total of 32 rooms & suites. La Colombe d'Or is poised to enter the next chapter in its rich history, and we are glad you will join us on this journey.

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay

• Flexible scheduling

• Supportive team environment

• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure

• Process payments and issue room keys

• Respond promptly to guest questions and concerns

• Coordinate with housekeeping and maintenance

• Maintain accurate reservation records

High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends