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US Department of Veterans Affairs
Pharmacist (VISN Program Manager)US Department of Veterans Affairs • Des Moines, IA, United States
Pharmacist (VISN Program Manager)

Pharmacist (VISN Program Manager)

US Department of Veterans Affairs • Des Moines, IA, United States
1 day ago
Job type
  • Permanent
Job description

Job Title

Major duties include, but are not limited to:

Program Management:

  • Serves as the VISN lead and SME for all pharmacy-related components of the Federal EHR, including maintenance, sustainment, workflow evaluation, and issue resolution.
  • Defines VISN-level goals, timelines, priorities, and requirements for pharmacy EHR modernization efforts.
  • Identifies risks, barriers, and patient safety issues; develops and coordinates mitigation plans with facility, VISN, and national stakeholders.
  • Works collaboratively with EHR vendor representatives, national program offices, and VISN facility informatics teams to monitor issues, track progress, and validate technical resolutions.
  • Investigates, triages, manages, and tracks pharmacy domain tickets, including medication ordering, medication safety, controlled substance workflows, automation interfaces, and formulary-related issues.
  • Ensures consistent communication of system changes, issue status, and implementation plans to VISN pharmacy leadership and facility points of contact.
  • Provides VISN-level consultation to Integrated Clinical Communities (ICCs), facility pharmacy leadership, and interdisciplinary teams on pharmacy informatics and EHR modernization concerns.
  • Supports formulary management efforts by collaborating with national and VISN stakeholders to optimize EHR tools, ensure compliance, and promote safe and cost-effective medication use.

Clinical Informatics / Data & Analytics:

  • Leads VISN-wide efforts to standardize pharmacy informatics workflows and procedures within the Federal EHR, aligning with national guidance and VISN priorities.
  • Designs and evaluates EHR tools, configuration changes, order sentences, and workflows that support patient safety, clinical efficiency, and pharmacoeconomic outcomes.
  • Utilizes data analysis techniques to evaluate workload, issue trends, ticket metrics, performance measures, and system functionality.
  • Coordinates with VISN data analysts to support reporting needs, monitor quality indicators, and develop strategies for improvement based on data-driven insights.
  • Serves as expert resource for VISN pharmacy informatics education, training, and development, mentoring facility-based informatics pharmacists and technicians.

Quality Assurance / Process Improvement:

  • Develops, tracks, and evaluates performance monitors for pharmacy EHR program areas.
  • Leads VISN-wide pharmacy EHR process improvement initiatives.
  • Assesses productivity, effectiveness, and efficiency of VISN pharmacy EHR operations.
  • Ensures compliance with national policy, VISN directives, accreditation standards, and regulatory guidance.

Administrative Oversight and Leadership:

  • Provides administrative oversight for assigned VISN pharmacy EHR staff.
  • Plans, assigns, and oversees the work of subordinate staff.
  • Coordinates workload distribution and resource needs.
  • Represents Legacy VISN 23 pharmacy service on committees and project teams.
  • Ensures VISN-wide staff orientation and training.

Education and Training:

  • Works with change management teams, training groups, and solution experts to develop educational materials related to the Federal EHR.
  • Develops supplemental training documents and programs.
  • Maintains expert knowledge of pharmacy informatics systems and therapeutics.

Work Schedule: 08:00 to 16:30; Monday through Friday

Telework: Telework, if approved, will be on an Ad-Hoc basis only.

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

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Pharmacist (VISN Program Manager) • Des Moines, IA, United States

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