Customer Service Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 1992, bringing more than three decades of experience to the agency and earning multiple State Farm honors and qualifications along the way. I’m also a proud graduate of Southern Methodist University. Throughout my career, I’ve focused not only on building a successful agency, but also on creating an environment where team members can develop rewarding, long-term careers.


Giving back and staying connected to our community are important to us. I’m a Take Stock in Children sponsor and stay actively involved with both the Palms West Chamber of Commerce and the Wellington Chamber of Commerce.


Our office culture is centered around teamwork and a true work-family environment. We invest in training, mentorship, and professional development to help team members strengthen their skills, increase their earning potential, and continue progressing in their careers. We also believe work should be enjoyable, with fun office promotions, activities, team lunches, and events throughout the year.


My goal is to create a happy, friendly environment where people feel valued, empowered, and supported in both their professional and financial growth. If you’re looking for a positive, collaborative workplace where you can learn from decades of experience, build your career, and enjoy the people you work with, we’d love to meet you.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

REQUIREMENTS:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred.