- Part-time
- Temporary
Event Technology Manager
US Salary: $30-33/hr upon completion of required training and certifications
This is a fully onsite role supporting events in Boston, Chicago, Cleveland, Cincinnati, Detroit, Indianapolis, Philadelphia, New York City, Richmond, Virginia Beach and surrounding areas. Not a remote role. Candidates must be located in or near one of these areas for consideration.
OneCause, a Bonterra Company, is committed to helping cause-driven organizations amplify their message and raise more funds with easy-to-use fundraising solutions. First to market as BidPal in 2007 with revolutionary mobile bidding, our solutions now power online giving, event management, mobile bidding, and peer-to-peer fundraising for nonprofit organizations of all sizes.
This is a part-time, seasonal position supporting our clients during on-site events. The location of events varies.
On-site Expectations:
- You must be able to travel within a 125-mile radius of your home market.
- On-site attendance for events lasting 1012 hours, with the physical ability to stand and move for extended periods.
- Scheduling flexibility
Responsibilities:
- Support the successful execution of customer events through on-site management of OneCause technology
- Manage OneCause staff including Assistant Event Managers and Onsite Support Staff
- Setup and manage the OneCause technology including OneCause proprietary software, laptops, and iPads
- Manage and resolve all OneCause-related client expectations
- Provide on-site software training to the client, client's staff, volunteers, and guests
- Review all client auction and guest data and make appropriate changes where necessary
- Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices
- Able to comfortably navigate and troubleshoot our software
Requirements:
- 2+ years of in-person customer service experience
- Experience with web-based software and basic knowledge of setting up and troubleshooting
- Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android)hardware (iPads/laptops/smartphones)
- Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.
- Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
- High level of initiative
- Event, non-profit, or fundraising experience
At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.