Warehouse Operator

Job Description

Setup and management of B2B wholesale order fulfillment operations, combining strategic warehouse design with hands-on daily execution. Build scalable systems and processes while ensuring compliance with retailer routing guides and maintaining exceptional service levels for wholesale clients.

Warehouse Setup & Operations

• Design warehouse layouts optimized for B2B wholesale volumes (receiving, bulk storage, pick/pack, staging)
  
• Implement WMS platforms and establish SOPs for all warehouse functions including receiving, putaway, picking, packing,and shipping
  
• Ensure OSHA compliance, safety protocols, and quality control standards across all operations
  
• Lead continuous improvement initiatives to optimize throughput and reduce operational costs
  

B2B Wholesale Fulfillment Management

• Manage end-to-end order fulfillment ensuring compliance with customer routing guides, labeling requirements, and packaging specifications
  
• Oversee EDI workflows and ASN transmission to prevent chargebacks and maintain vendor scorecards
  
• Coordinate with Sales and Customer Service teams to meet SLAs and resolve fulfillment issues
  
• Handle retailer-specific requirements including custom labeling, pallet configurations, and documentation
  

Logistics & Transportation Coordination

• Source and manage carrier relationships (LTL, FTL, parcel) to secure competitive rates and reliable service
  
• Schedule daily outbound shipments, coordinate freight booking, and ensure on-time delivery performance
  
• Prepare and verify shipping documentation (BOLs, packing lists, customs documents)
  
• Monitor shipment tracking and proactively communicate delays or issues to stakeholders
  

Inventory Management & Team Leadership

• Maintain inventory accuracy through cycle counting programs and physical inventory audits Implement reorder point systems and safety stock protocols to prevent stockouts
  
• Recruit, train, and develop warehouse staff while managing schedules and performance evaluations
  
• Foster workplace culture emphasizing safety, accountability, and operational excellence
  

Qualifications

Education & Experience

• Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred (or equivalent experience)
  
• 3-5 years warehouse/logistics experience with 1-2 years in supervisory role
  
• Direct B2B wholesale fulfillment experience with retailer routing guide and vendor compliance knowledge
  
• Proven experience with warehouse setup or significant operational improvements
  

Technical Skills & Competencies

• Proficiency with WMS/ERP systems (NetSuite,Manhattan, or similar platforms) Knowledge of EDI systems, shipping platforms, and advanced Excel skills
  
• Strong analytical, organizational, and communication abilities with data-driven decision-making approach
  
• Hands-on leadership style with ability to manage multiple priorities in fast-paced environments
  

Performance Targets

• Order Accuracy Rate 99%+
  
• On-Time In-Full (OTIF) Delivery 95%+
  
• Inventory Accuracy 98%+
  
• Routing Guide Compliance 100%
  

Physical Requirements

• Ability to work in warehouse environment with varying temperatures and equipment operation
  
• Capability to lift up to 50 pounds and operate standard warehouse equipment
  
• Comfortable standing, walking, and working on warehouse floor for extended periods
  
• Forklift certification required or ability to obtain
  

Compensation

Competitive salary commensurate with experience plus comprehensive benefits package.

We are an equal opportunity employer committed to building a diverse and inclusive workplace.

Benefits:

• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  

Work Location: In person

Benefits

Benefits:

• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Vision insurance