Assistant Property Manager - Commercial Property Management

Assistant Property Manager

Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the communityall with the philosophy to operate for more than profit.

Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the worlds Most Innovative Companies by Fast Company.

The Assistant Property Manager supports their assigned commercial property management team with building condition inspections, vendor oversight, and administration of policies and procedures to efficiently manage the operations of the buildings.

The Assistant Property Manager has duties and responsibilities in the areas of property management and administration, along with vendor contracts and tenant relations. This position works closely with internal and external partners in Leasing, Accounting, and Tenant Services to clarify vendor requirements and enhance tenant relations. Primary responsibilities include maintaining the property and common areas to Bedrock standards.

General Administration

• Assist with developing and documenting property management procedures
• Maintain accurate Tenant, Vendor and Building records
• Maintain and update the shared database for vendors and tenants
• Communicate effectively with staff members, tenants, vendors, contractors, government offices, property management and senior management staff

Property Administration

• Manage all building work activity oversee access and enforce all scheduling with construction, outside vendors & on-site team to ensure normal operations during building hours
• Assist in the day-to-day operational management of buildings and grounds
• Physically inspect properties and document findings daily and report any maintenance and repairs needed to respective teams
• Coordinate service agreements and select contractors and suppliers
• Facilitate contracting process, writing, and assessing the scope of services for vendors
• Assist in overseeing all maintenance team members
• Assist with financial reporting and administration

Leasing and Lease Administration

• Assist with administration of tenant leases in compliance with lease provisions
• Follow up and report on rent delinquencies for specific tenants as required

Tenant Relations

• Provide and develop excellent working relationships with all tenants
• Ensure that tenant inquires and complaints are timely and satisfactorily addressed and then followed up
• Work closely with internal partners in Tenant Experience to support special events for tenants

Qualifications

• Minimum of 1 - 3 years experience Property Management is required, preferably in commercial property management.
• An active Michigan Real Estate Salesperson License is required or must be obtained within 90 days of employment, Bedrock will assist with required courses and testing fees.
• Some working knowledge of building systems, equipment, and design
• Excellent written and verbal communication skills and relationship building skills
• Ability to work independently and handle multiple projects and tasks
• Strong attention to detail and accuracy
• Customer service focused and able to respond appropriately to all tenant inquiries
• Must have a proactive attitude for taking on new projects, produce innovative ideas, and designing better processes
• Excellent follow-through in managing tenant issues and administering supervisory responsibilities
• Demonstrate an ability to support and contribute to the team
• Proficient in Microsoft - Excel, Outlook, and Word software packages
• Familiarity with Yardi or similar property management software
• Independently Driven
• Relentless Commitment to Service
• Ability to meet physical requirements associated with property inspections (walking sites, accessing building areas).

Core Competencies

• Communication: Effectively communicates information clearly and professionally, adapts messaging to the audience, and builds positive working relationships with residents, guests, and team members.
• Planning & Organization: Manages time and priorities effectively, adapts to changing needs, and executes tasks with attention to detail and accuracy.
• Problem Solving: Identifies and addresses routine issues using sound judgment, collaborates with others as needed, and escalates more complex situations appropriately.
• Culture & Ethics: Demonstrates integrity, professionalism, and respect in all interactions, contributing to a positive and inclusive environment aligned with organizational values.
• Technical Skills: Demonstrates the skills and knowledge needed to perform role responsibilities effectively and collaborates with others to support team and organizational goals.
• Leadership & Accountability: Demonstrates accountability by setting and meeting expectations, taking ownership of responsibilities, building positive relationships, modeling organizational values, and adapting effectively to change.

Work Environment

• Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work onsite Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift.
• Some roles may have flexibility to work remotely on Fridays, based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time.
• Property Management positions, including our Assistant Property Manager role, are fully on-site positions.
• Physical Requirements: Prolonged periods of sitting and computer use; occasional movement between buildings; ability to lift up to 15 lbs. occasionally.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Bedrock is an equal-opportunity employer.