hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role.
Designs and conducts complex user experience research studies to support user interface design and recommend usability improvements.
Core Responsibilities
1. Provides usability services for business and IT teams for web or mobile applications across multiple platforms for mid-scale scope projects. Recommends appropriate quantitative or qualitative approach to gather necessary insights from clients or prospects.
2. Plans, designs, and conducts user research, usability, and heuristic evaluations studies. Reviews research on human factors response to bring value to Vanguard's business, technology, and processes.
3. Conducts user interviews and contextual inquiries to identify user needs and gather user feedback. Ensures privacy and conducts sessions in a professional manner.
4. Analyzes, summarizes, and presents results to design teams and mid-level decision makers. Suggests strategies to gain buy-in from the business.
5. Contributes actionable suggestions based on knowledge of target user base and usability best practices. Educates project teams and crew regarding usability’s purpose and value.
6. Identifies quantitative and qualitative usability opportunities and presents findings and recommendations to project teams. Presents usability findings to leaders and negotiates adoption of critical usability recommendations with guidance and support from more senior user experience crew.
7. Assists in building usability principles and practices at Vanguard. Trains and mentors junior staff in best practices of user experience research. Provides guidance, training, and motivation.
8. Participates in special projects and performs other duties as assigned.
Qualifications
Minimum five years related work experience.
Undergraduate degree or equivalent combination of training and experience in a creative or technical field.
Preferred Qualifications
Familiarity with user testing or Qualtrics/Medallia
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Senior UX Researcher • Charlotte, North Carolina, US
Work-From-Home Data Entry Research Panelist.Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity ... Show more
The Quality Engineering Manager will be responsible for overseeing investigations of quality issues, development of customer improvement plans, providing direction and coordinating daily tasks of t... Show more
RVO Health Product ManagerInterested in building your career at RVO Health? Get future opportunities sent straight to your email.For government reporting purposes, we ask candidates to respond to t... Show more
Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more
The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level respo... Show more
Bachelor's degree in computer science, information technology, or a similar field.Previous experience working as a react.In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.Experie... Show more
A command of visual communication principles including typography, iconography, grid systems, and motion design.Experience designing, maintaining, and implementing design systems.Proficiency in Ske... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Sales Development Representative.As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative.We are looking for someone with a proven track record an... Show more
Employment Type: Full Time, Executive Level.Department: eDiscovery and Litigation.Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our la... Show more
A recruiting agency seeks a UX Researcher in the Charlotte area to develop research plans, analyze user data, and lead usability studies.Applicants should have a Bachelor's Degree or equivalent exp... Show more
Expert Contributor - Chemistry.Task-Based Independent Contractor Opportunity.We're looking for Chemistry experts who can design and solve challenging, real-world reasoning tasks that push the bound... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
The purpose of this position is to provide Imaging examinations to patients of all ages.Technologists demonstrate a working knowledge in two or more modalities.Must maintain current competencies fo... Show more
As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than ... Show more
Pineville, NC (Carolina Place).Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories.With more than 800 stores ... Show more
Sales Development Representative.As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative.We are looking for someone with a proven track record an... Show more
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more
Headquartered in Fort Mill, South Carolina, MacLean Power Systems (MPS) is a leading manufacturer of mission-critical and engineered components for the electric utility, telecommunications, and civ... Show more
Expert Contributor - Mechanical Engineering.Task-Based Independent Contractor Opportunity.We're looking for Mechanical Engineering experts who can design and solve challenging, real-world reasoning... Show more
