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Merck
Sr. Spclst, Service ManagementMerck • Rahway, NJ, United States
Sr. Spclst, Service Management

Sr. Spclst, Service Management

Merck • Rahway, NJ, United States
18 hours ago
Salary
$117,000.00–$184,200.00 yearly
Job type
  • Full-time
Job description

Senior Specialist

The Senior Specialist will work with members of Lab Computing and be responsible for partnering with scientists to identify, implement and support appropriate solutions to improve laboratory workflows, and use of instruments and lab devices. The role will require collaboration with other IT functions required to enable consistent high-quality support and operational excellence. This position requires direct interaction with scientists and business areas lead to ensure clear understanding of lab environments and their alignment with strategic IT initiatives. The incumbent will have significant knowledge of computer hardware and software pertaining to research, with experience in managing lab technologies and infrastructure.

Education, Experience and Skills:

Minimum of 5 years work experience, with demonstrated expertise in IT solutions relevant to lab computer systems

Ability to analyze and define business problems, and to independently identify appropriate process and technology solutions.

Partner closely with business and IT stakeholders to understand, deploy and support Lab IT technology.

Understanding of IT infrastructure required to support research activities

Strong analytical problem solving and troubleshooting skills used to enable smooth laboratory computer operations.

Ability to work with service vendors and other IT groups to support business needs through existing and innovative solutions

Detail oriented, thorough, well organized and effectively

2 years' experience supporting GLP and GMP laboratory computer systems.

Required Skills:

Analytical Thinking, Audit Management, Business Decisions, Business Models, Business Needs, Business Process Improvements, Competency Management, Critical Thinking, Data Modeling, Exploratory Research, Governance Management, Information Systems Strategy, Laboratory Instrumentation, Laboratory Operations, Laboratory Research, Logical Thinking, Organizing, Problem Analysis, Problem Identification, Process Analytics, Quality Assurance (QA), Researching, Service Delivery, Services Management

The salary range for this role is $117,000.00 - $184,200.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at

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Sr. Spclst, Service Management • Rahway, NJ, United States

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