Program Director II
As a Program Director II (PD) you will oversee the operational, financial and administrative operations of a group home or independent living environment designed to meet the needs of adults living with brain injuries. The Program Director (PD) will oversee the operational, financial and administrative operations of residential programs and provide leadership and consultation to staff on implementing Individual Service Plans (ISP) and Program Specific Treatment Plans (PTSP). Additionally, the PD will supervise program staff and ensure that contract specifications and program regulations are followed.
In your role you will work together with the people we serve, their families, and other stakeholders to provide high-quality care and support.
Keywords: Group home, supervisor, manager, behavioral health, developmental disabilities, intellectual disabilities, ABI, acquired brain injury, care worker, care giver, social services, counseling, social work, group home, DSP, DDS, Direct Care, psychology, mental health, disability, rehabilitative, outreach services, human services, nonprofit, autism, crisis, trauma, advocacy, recovery.
Responsibilities
Job Duties and Responsibilities:
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
- Directs and manages the activities of program staff. Hires staff appropriate to the position. Utilizes staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
- Manages staff performance. Provides direction, training, and coaching; implements recognition and rewards programs; conducts performance planning and review sessions; provides guidance on career development. Responsible for counseling and corrective action programs, as necessary.
- Ensures that the intake of prospective persons served is completed in a timely, professional manner; arranges and performs intake procedures, conducts initial assessment of persons' served appropriateness for program.
- Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assists managers in completing comprehensive assessment for persons served. Participates in various internal and external meetings regarding treatment/support planning.
- Ensures research into housing and subsidy opportunities for referred individuals; provides assistance with all elements of the application process, as necessary. Follows through with all requirements and documentation as outlined.
- Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
- Provides problem resolution for staff and persons served.
- Fosters teamwork and leadership in work groups.
- Provides staff with new and updated policies and directives.
- Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
- Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
- Assists in the development of, and manages adherence to, program budgets.
- Ensures collection of program fees and service delivery data.
- Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested.
- Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
- Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensures plans and corrective actions are implemented and reported.
- Responds to internal and external data collection and reporting requests.
- Ensures program quality and achievement of goals and objective, as well as managing quality improvements.
- Provides on-call back up and on-site support and intervention, when necessary.
- Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensures program compliance with Vinfen MAP protocols.
- Maintains and enhances staff's knowledge of human services issues, trends, and techniques.
- Ensures maintenance and safety of physical sites.
- Performs other related duties, as required.
About Vinfen
Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!
Our comprehensive and generous benefits package includes:
- A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
- First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
- Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
- Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
- Flexible Spending Reimbursement Accounts (Health and Dependent care)
- Voluntary Term, Whole Life, Accident and Critical Care Insurance
- Generous paid time off (Employees scheduled to work 20 hours or more per week):
- 15 days of Vacation per year
- 11 Paid Holidays
- 10 Sick Days per year
- 3 Personal Days per year
- Educational Assistance and Remission Programs
- $500 Employee Referral Bonus with no annual cap!
- Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!
About Us:
Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit
My Job. My Community. My Vinfen.
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Qualifications
- A Master's degree in Social Work, Psychology, or related field preferred, but experience may substitute for education. High School diploma or GED required.
- 3-5 years experience in progressively responsible human services functions, of which two years have been in a supervisory capacity. Experience working with individuals with brain injury preferred.
- Strong time management, organizational and writing skills.
- Must be at least 21 years of age and have a current, valid, US drivers' license for at least 6 months.
- Must become CPR, First Aid certified within 2 weeks of employment and MAP certified within 150 days of employment.
- Must be able to successfully pass a CORI, reference, national fingerprinting and driving record check.
Knowledge and Skills: Knowledge of human services relative to current assignment
Knowledge of operations management procedures and practicesSensitivity to cultural, religious, racial, disability, and gender issuesKnowledge and use of advocacy techniquesKnowledge and use of different communication and learning stylesKnowledge of organizational, strategic, participatory, collaborative skillsKnowledge of human, legal, civil rights, community, and other resourcesKnowledge of available equipment, therapies and service providersKnowledge of empowerment and self-advocacy techniquesKnowledge of formal and informal assessment practicesKnowledge of participatory planning techniquesKnowledge of crisis intervention techniquesKnowledge of decision-making processes and ability to communicate sameAbility to provide leadership and team management to staffAbility to balance many competing prioritiesAbility to make independent judgments and decisionsAbility to work in a professional and confidential capacityKnowledge of personal computer applications and equipmentKnowledge of financial management practices in human service organizations