CSR/Wash & Fold

Martinizing Cleaners is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.

Your local Martinizing Cleaners provide dry cleaning, shirt laundry, alterations, wash & fold, bulk laundry, leather cleaning, wedding gown cleaning and wedding gown preservation in addition to many bulky household items such as comforters. We are your professional local dry cleaners.

Martinizing Cleaners is looking for energetic, outgoing Customer Service Reps / Team Members!

Martinizing Cleaners is seeking responsible, personable Team Members to join our team. Ideal candidates should have a clean, neat appearance, be detail-oriented, dependable, and have a positive, friendly attitude when assisting customers.

This position combines customer service with wash-and-fold laundry processing, making it a great opportunity for someone who enjoys staying active, organized, and working as part of a team. No prior dry-cleaning or laundry experience is required — we will provide training!

We offer competitive compensation, flexible scheduling, and no late nights. Full-time and part-time positions are available.

Perks of the Team Member Job:

• Employee Discounts

• Major Holidays Off

• Uniforms Provided

• Flexible Scheduling

• No Late Nights

• On-the-Job Training

Responsibilities of the Team Member:

• Greet and assist walk-in customers in a friendly and professional manner

• Assist customers with our automated drop-off and pick-up kiosk and conveyor system as needed

• Answer customer questions regarding cleaning services, stains, garment care, and order status

• Receive, sort, examine, and mark/tag incoming customer garments

• Process wash-and-fold laundry orders from start to finish

• Sort laundry according to customer instructions, garment type, and appropriate wash requirements

• Load and operate commercial washers and dryers

• Fold clothing and household items neatly and consistently according to Martinizing standards

• Package and prepare completed wash-and-fold orders for customer pick-up or delivery

• Carefully follow customer-specific instructions and identify items requiring special attention

• Maintain an organized and clean wash-and-fold work area

• Help ensure customer orders are accurate and completed on time

• Assist with customer transactions and maintain cash drawer accuracy when necessary

• Perform general housekeeping to maintain a clean, professional store appearance

• Other duties as assigned

What We're Looking For:

• Friendly and comfortable interacting with customers

• Reliable and punctual

• Detail-oriented and organized

• Able to work independently and as part of a team

• Comfortable standing and moving throughout the shift

• Willing to learn our cleaning processes and equipment

• No previous laundry or dry-cleaning experience required

No previous experience in Dry Cleaning required * Previous customer service experience an asset * Must have a flexible schedule * Must be comfortable working while standing for long periods of time * Strong attention to detail