Sr. Analyst, Platform & IT Strategy- Bilingual (Korean/ English)

Job Description

IT Expense & Invoice Management

• Prepare a monthly IT expense status report using internal systems and trackers, presenting trend and fluctuation analysis to team management

• Validate and submit incoming invoices for the team's allocated IT and project expenses, and present monthly invoice status reports to team management

• Generate monthly system usage and Voice of Customer (VOC) reports for executive review by analyzing North America system environments and resource allocation to identify cost reduction opportunities

N-IRP (Next IT Resource Planning) & Work Order / RMS Management

• Manage Work Order and contract data in the internal Resource Management System (RMS), updating fields and aligning with users to track IT and Non-IT outsourcing expenses

• Maintain the Work Order monthly report by analyzing IT expenses and resource profiles, giving management visibility to plan annual IT and Non-IT outsourcing contracts under N-IRP

• Facilitate the approval and signature process with business and internal stakeholders, ensuring all contract information is properly preserved in the system

Business & Data Analysis / Reporting

• Evaluate business needs and conduct quantitative and qualitative analysis to support project proposals and evaluations

• Develop processes to efficiently manage, monitor, and track project deliverables, performing data analysis independently or with cross-functional teams

• Prepare materials in Word, Excel, and PowerPoint for presentations within and outside the PI team

Broader PI Project & Stakeholder Support

• Support company-wide system implementation and process improvement projects by evaluating current workflows and executing improvement strategies

• Manage relationships and expectations of internal and external stakeholders on assigned projects

• Provide ad-hoc support across other PI team projects, leveraging seniority to take on responsibilities beyond IT expense and N-IRP ownership alone

• PI's scope of services to the company is not limited, in its ongoing effort to implement best-in-class systems and processes

Qualifications

• Bachelor's degree (BA or BS) in Finance, Information Systems, Business, Engineering, or a related field preferred

• Approximately 4-5 years of experience in business management support, IT expense/vendor management, resource or contract management, data analysis/reporting, or project management

• Experience managing Work Order, RMS, or similar resource/contract management systems strongly preferred

• Bilingual Required: English/Korean

• Thrives in a fast-paced environment, comfortable navigating ambiguity, and exercises sound judgment while leading multiple projects at once

• Skilled in project and program management, with experience initiating activities, setting priorities, and delivering on-time results across competing demands

• Strategic thinker who transforms goals into actionable, end-to-end plans, and quickly learns new topics, businesses, and processes through independent research and SME interviews

• Works effectively both independently and within cross-functional teams, leading subject matter experts to meet deliverables and milestones within established deadlines

• Builds strong, collaborative relationships across the work group, other company functions, and external organizations, with a proven ability to influence others and drive meaningful change

• Excellent written, verbal, and public-speaking skills, able to communicate project objectives and outcomes — particularly around sales, operations, logistics, systems, and financial functions — to all levels of the organization

• Organized, detail-oriented, and analytically strong, with a genuine eagerness to learn, grow, take on new challenges, and help others do the same

• Experienced working with or implementing best-in-class systems and processes

• Willing to work 5 days in the office per HR guideline and travel up to 10% of your time

Additional Information

All your information will be kept confidential according to EEO guidelines.

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