Duties:
This position provides highly complex and responsible secretarial assistance, sometimes of a confidential nature. The Department Coordinator facilitates many office functions for both departments while orchestrating a professionally run department. Possesses outstanding organizational skills, performs director-level clerical duties associated with reports, recording and maintain information, scheduling appointments and answering
requests for information as necessary. This position maintains a high skill level of computer programs and applications.
This position provides highly complex and responsible secretarial assistance, sometimes of a confidential nature. The Department Coordinator facilitates many office functions for both departments while orchestrating a professionally run department. Possesses outstanding organizational skills, performs director-level clerical duties associated with reports, recording and maintain information, scheduling appointments and answering
requests for information as necessary. This position maintains a high skill level of computer programs and applications.
Skills:
This position provides highly complex and responsible secretarial assistance, sometimes of a confidential nature. The Department Coordinator facilitates many office functions for both departments while orchestrating a professionally run department. Possesses outstanding organizational skills, performs director-level clerical duties associated with reports, recording and maintain information, scheduling appointments and answering
requests for information as necessary. This position maintains a high skill level of computer programs and applications.
1. Is a role model for departmental behavior, and provides and promotes a positive working environment for departmental staff to ensure strong employee morale, motivation and productivity.
2. Is a key member of the Revenue Cycle by preparing metrics, employee specific productivity charts, and departmental statistics
3. Possesses excellent verbal and written communication skills, with the ability to author correspondence at the direction of Director.
4. Possesses excellent computer skills in those programs being utilized by the department.
5. Maintains Director calendar and coordinates travel arrangements for Director.
6. Answers the telephone promptly and courteously to ensure smooth and accurate communication. Also, records and communicates all messages, whether telephone or not, in an accurate and timely manner. Routes inquiries to appropriate resource.
7. Develops, organizes and maintains an accurate filing system, to include appropriate follow-up file system.
8. Opens, reads and routes mail appropriately.
9. Prepares agendas, assembles data, sets up and coordinates arrangements for meetings. Records and transcribes minutes of meetings as assigned by Director.
10. Works on special projects as requested.
11. Completes reports and maintains records to include but not be limited to; monthly stat reports for both departments, department employee files, evaluation monitoring, policy & procedures, job descriptions, and quality control programs.
12. Maintains accurate records and files (computer-based and paper), and updates information on a regular basis.
13. Record retention management by following the Record Retention policy.
14. Enhances competency of staff by assisting in department s participation with in-services, meetings and orientations.
15. Performs other duties as assigned.
Education:
High School Diploma or GED
Language:
Skills:
Required
- OFFICE MANAGEMENT
- SECRETARIAL ASSISTANCE
- ORGANIZATIONAL SKILLS
- CLERICAL DUTIES
- REPORT PREPARATION
Additional
- INFORMATION RECORDING
- SCHEDULING
- COMPUTER APPLICATIONS
- METRICS PREPARATION
- PRODUCTIVITY CHART CREATION
- DEPARTMENTAL STATISTICS
- CALENDAR MANAGEMENT
- TRAVEL COORDINATION
- TELEPHONE COMMUNICATION
- MESSAGE RECORDING
- FILING SYSTEM DEVELOPMENT
- MAIL ROUTING
- AGENDA PREPARATION
- DATA ASSEMBLY
- MEETING COORDINATION
- MINUTES TRANSCRIPTION
- SPECIAL PROJECT MANAGEMENT
- RECORD MAINTENANCE
- POLICY AND PROCEDURE MANAGEMENT
- JOB DESCRIPTION MANAGEMENT
- QUALITY CONTROL PROGRAM MANAGEMENT
- RECORD RETENTION MANAGEMENT
- STAFF COMPETENCY ENHANCEMENT
- VERBAL COMMUNICATION
- WRITTEN COMMUNICATION
- POSITIVE WORKING ENVIRONMENT PROMOTION
- EMPLOYEE MORALE ENHANCEMENT
- MOTIVATION AND PRODUCTIVITY PROMOTION