Program Manager

Program Manager

Corporate Headquarters - Santa Clara, CA 95054

Overview

Salary Range $67,000.00 - $90,000.00 Salary/year Position Type Full Time Job Shift Day

Description

Schedule: Monday To Friday In Office (Occasional Weekend Needed)

ABOUT LIFEMOVES

LifeMoves is the largest and most effective provider of interim housing and services for homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With over two dozen interim supportive housing communities and more on the way, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE

The Program Manager is responsible for overseeing the daily operations and administration of a LifeMoves program. In collaboration with the Program Director, the Program Manager ensures the effective delivery of client services, supervises program staff, and maintains compliance with regulatory requirements. This role provides leadership in program development, operations, and community engagement to support LifeMoves' mission of ending homelessness. Additionally, the Program Manager fosters a collaborative work environment, upholds program quality standards, and ensures alignment with organizational goals and budgetary guidelines.

This role qualifies for a hybrid schedule (a minimum of 2 days in the office, 3 days remotely, and a maximum of 3 days remotely).

ESSENTIAL JOB RESPONSIBILITIES

Assist the Program Director with administration and coordination of activities and programs, and in ensuring that all program objectives are met

Ensure the delivery of all client services in a professional, ethical and effective manner Meet program operations goals while maintaining program within budget

Cultivate and maintain a positive relationship with the staff

Provide information and referrals as needed; crisis intervention.

Ensure that staff's case files are kept up-to-date, thorough, and accurate

Supervise program staff

Maintains a working partnership with local community groups, including government officials Assists Program Director with the completion of monthly variance budget reports, annual budget preparation, and monitor fiscal status of the property of the program

Obtains all required program certifications, remains current with compliance and regulatory requirements (e.g. Fair Housing, HUD, TCAC, COS), and ensures clients and staff are in compliance

Preparation of monthly, quarterly and annual reports which include, but are not limited to the following: rent, subsidy and participant amounts; occupancy rate; participant demographic information and program eligibility; and socio-economic data for purposes of monitoring, and biannual Strategic Leadership Review and department open house.

Perform other duties as assigned

Qualifications

Undergraduate degree in relevant field preferred equivalent professional experiences in a relevant field will be considered

Minimum of two years prior experience working with individuals who are homeless, at risk of homelessness, who suffer from mental health, and/or chronic and persistent substance abuse disorders

Demonstrated ability working with individuals and families from diverse ethnic and socioeconomic backgrounds

Must be computer literate; internet savvy, experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Excellent written and oral communication skills; comfortable presenting in front of groups Strong organizational, detail oriented, and time management skills

Proven ability to work independently and effectively as part of a collaborative team Display a high level of initiative and commitment towards completing duties efficiently An understanding of ideas and practices that promote diversity, equity and inclusion; and a commitment to ongoing professional development in this area.

Spanish-speaking a plus

TRAVEL REQUIREMENTS

• A valid [State] driver's license and reliable transportation are required.
• Must be able to travel throughout the Bay Area as part of regular duties.
• Mileage reimbursement is provided in accordance with agency policy.
• Occasional evening or weekend travel may be required to attend community events or support client services.
• Must maintain vehicle insurance as required by law and agency policy.

ADDITIONAL REQUIREMENTS This position is contingent upon:

• Satisfactory results of a background check.
• Satisfactory results of a DMV Record Check
• Submitting proof of clear TB test results. Results dated within 60 days prior to hire date are acceptable.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adult professionals. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.

If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685- 5880.