A local client of ours in Beaverton is seeking a Customer Relations Specialist to support customers with order taking, order processing, product selection, and general customer service. This position also includes hands-on production responsibilities, providing an opportunity to work both with customers and on the production floor.
Responsibilities:
Provide friendly and professional customer service in person and over the phone.
Answer incoming phone calls and respond to customer questions.
Take and process customer orders accurately.
Help customers select products and find the best options for their needs.
Communicate with customers regarding orders, issues, and updates.
Assist customers with creating or customizing products when needed.
Manage multiple customer orders and tasks while maintaining accuracy.
Enter and maintain customer and order information using computer systems.
Assist with production and order fulfillment as needed.
Work hands-on with products throughout the production process.
Help ensure orders are completed accurately and on time.
Communicate and work effectively with team members.
Use creativity and problem-solving skills to assist customers and complete orders.
Maintain a clean and organized work area.
Perform additional customer service and production duties as assigned.
Requirements:
Previous customer service experience preferred.
Strong communication and interpersonal skills.
Comfortable speaking with customers in person and over the phone.
Comfortable using computers, keyboards, and basic computer systems.
Strong attention to detail and ability to maintain accuracy while multitasking.
Ability to work in a fast-paced environment and meet deadlines.
Positive attitude and willingness to learn.
Ability to work both independently and as part of a team.
Creative problem-solving skills and ability to think outside the box.
Ability to assist with hands-on production duties.
Ability to remain flexible and adapt to changing priorities.
Schedule: Monday-Friday, 9:00 am to 5:00 pm Pay: $20.00 per hour
Duration: This is a temp-to-hire position.
Contact us at (503) 692-1300 or email staffing@integritystaffingusa.com to connect with our seasoned professionals.