Accreditation Coordinator (Coordinator II - CPPW)

The Position

Job Appointment: Limited Duration

Work Schedule: Monday Thursday, 6AM-3:30PM, alternating Friday's off, working Friday 6AM-2:30PM

Work Location: In person, Maintenance Operations 2929 N Kerby Ave, Portland. Hybrid schedule option upon successfully passing 9-month probationary period. Remote work must be performed within Oregon or Washington.

Benefits: Please check our benefits tab for an overview of benefit for this position

Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential qualifying employees (Classifications identified as eligible use "This Position is", all other classifications use "This position may be". This must be included on all announcements.)

Union Representation: City of Portland Professional Workers Union, CPPW. To view this labor agreement, please click here (Download PDF reader)

Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a rsum. Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

Three positions: two permanent regular and one limited-duration. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.

Positions Summary: Coordinators are an essential part of the Maintenance Operation's Divisions. These positions are key to planning, scheduling, and coordinating a large volume of the division's dynamic workload. They utilize task and resource management to prioritize and shift work efforts accordingly in response to unplanned changes in daily, weekly, and monthly work plans. This position is considered essential and may have to report, in person, during emergent events.

What you'll get to do:

• Coordinate planning and scheduling for division work programs, ensuring work orders move efficiently and issues are addressed quickly.
• Organize and track work plans, communicate with stakeholders, and identify opportunities for corrective action.
• Support and implement strategies for moderate to complex programs and projects.
• Provide high quality customer service to partners across PBOT, BES, Water, Parks, Fire & Rescue, the Mayor's Office, and internal Maintenance Operations teams.
• Work with Supervisors to develop quarterly work plans, set priorities, and ensure timely approval and closure of work orders.
• Maintain accurate records of labor, materials, and work order updates.
• Collaborate with teams to find creative solutions that support City goals.
• Promote a culture of safety and professionalism in all work activities.
• Lead coordination for PBOT's American Public Works Association (APWA) Accreditation, including writing SOPs, gathering information from SMEs, conducting research, and managing documentation.
• Manage APWA accreditation software, updating and submitting documents, tracking requirements, and monitoring progress. Support efforts in collaboration with various Public Works Service Area Bureaus.
• Schedule and coordinate meetings, connect project participants with needed resources, and support agenda development.

Who you are:

• Decision Maker: You are a strong decision maker, able to arrive at independent decisions to authorize and coordinate the prioritization of work.
• Organized: You have a keen attention to detail, providing a high level of resource management while maintaining accurate records, an aptitude for continuous improvement, and you excel at change management. You've demonstrated the ability to remain flexible, agile, and calm in a high-paced environment that relies on quick and stable decision-making.
• Problem Solver: You can identify problems early and value collaboration. You utilize active listening, effective communication, and facilitation skills in working with others to find resolutions.
• Authentic: You treat community members, co-workers, and employees with respect and are accountable.
• Dedicated: Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed.
• Team Player: An outgoing professional who values building trust, partnerships, and relationships to accomplish objectives more effectively for the team.

About the Divisions:

Operations Division

This section of the Operations Division performs street sweeping, vegetation management, removal of debris blocking the right-of-way, brush cutting, bike lane cleaning, leaf season and anti-icing program, greenspace management, and traffic island maintenance. Programs vary based on weather seasonality.

Street Systems Division

With approximately 100 employees, the team provides essential maintenance and repair services for the City's 4,800 miles of roadways. The division is responsible for a variety of roadway programs, such as large paving projects to filling potholes. We collaborate with various Public Works Service Area Bureaus paving back their water/sewer/storm trenches. In addition, the division is integral to operationalizing small capital safety projects and supporting the ADA curb ramp program.

About the Bureau:

The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov.

To Qualify

Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training and/or experience, meets each of the following minimum qualifications:

1. Knowledge of public works service areas, specifically maintenance operations.
2. Skill exercising independent judgement, problem-solve, and take initiative within established procedures and guidelines.
3. Experience providing responsive customer service and communication to a variety of technical and non-technical stakeholders with minimal supervision.
4. Experience utilizing multiple database systems, including standard business applications e.g., MS Office 365, specialized software for work order/asset management, and online ticket reporting software (Zendesk, TrackIT).
5. Ability to communicate clearly and effectively in writing and verbally, including preparing concise, well-organized reports, correspondence, and other documents.

Applicant must also possess: A valid driver's license and acceptable driving record (required for site visits, project oversight)

Although Not Required, you may have:

• Completed Incident Command System (ICS) 100, 200 and 700 FEMA courses.

The Recruitment Process

Step 1: Apply online between September 14, 2026, and September 21, 2026 Required Application Materials:

• Resume
• Answers to Supplemental Questions

Optional Application Materials:

• Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.
• Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.
• To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips:

• Your answers to the Supplemental Questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflect your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your rsum should support the details described in your answers to supplemental questions.
• Do not attach any additional documents.
• Please note that all completed applications for this position must be submitted no later than the closing date and time of this recruitment.

Step 2: Minimum Qualification Evaluation: Week of September 21, 2026

• An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%.
• Your answers to the supplemental questions and rsum will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of