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Rocky's Ace Hardware
District ManagerRocky's Ace Hardware • Worcester, MA, United States
District Manager

District Manager

Rocky's Ace Hardware • Worcester, MA, United States
1 day ago
Job type
  • Full-time
Job description

District Manager

The District Manager is responsible for achieving district objectives of maximizing store sales and profits, leading a high-performance team, delivering on financial goals, driving a strong customer service culture in the market, and achieving district operational excellence and execution.

Essential Duties:

Develops managers via store visits, informal group meetings, and formal district meetings. Directs and oversees development of all district personnel

Performs routine store visits

Achieves high store operational and execution standards

Achieves high standards in visual merchandising principals and standards

Utilizes P&L and other metrics as business tools to analyze, evaluate and direct performance.

Manages action plans and ensures timely implementation

Contains costs, meets or improves on operating budgets

Establishes a track record of delivering on financial goals

Leverages resources to maximize sales and business opportunities

Participates in development, and supports and implements effective execution of retail strategies and programs to achieve business standards and goals

Identifies and implements actions to develop new business

Hires and develops Store Managers that are high performing, results oriented, and positive

Ensures managers' hiring practices are consistent with minimum hiring criteria

Performs store manager annual reviews, establishes performance expectations and implements performance management

Implements all company policies & procedures as they relate to store operations

Oversees store inventory preparation

Performs manager one-on-ones monthly

Ensures district team is informed and knowledgeable of business opportunities

Drives a strong customer service culture in the market

Supports business expansion opportunities including opening new stores and remodels

Other responsibilities as assigned by the Vice President of Operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

5 or more years of retail management and operations experience to include direct responsibility for 10 or more retail stores of a minimum of 25 million in sales or more.

Bachelor's degree in business management, business administration, or equivalent related business experience

Sustained and substantial results with direct decision-making responsibilities that have positively impacted sales growth, margins, expense containment and profits

Demonstrated ability to spot, hire, and develop management talent

Demonstrated track record of delivering on financial goals

Demonstrated ability to drive a strong customer service culture in the market

Demonstrated skill in working with peers, direct reports, and support departments to maximize bottom-line results at or better than goal

Language Ability:

Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Strong verbal and written communication skills with the ability to influence and communicate effectively at all levels.

Math Ability:

Should be able to calculate figures and amounts and apply basic concepts of math. Analytical and problem-solving competencies.

Reasoning Ability:

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also, be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Must have strong knowledge of Microsoft Office products.

Certificates and Licenses:

None required.

Travel Requirements:

Travel to trade shows, stores and other events is required.

Supervisory Responsibilities:

This job has supervisory responsibilities over the entire assigned district.

Work Environment:

The noise level in the work environment is usually moderate.

Physical Demands:

The minimum physical requirements for this position include:

Ability to sit for an extended period of time.

Lifting at least 7 to 10 lbs. on a routine basis; lifting may exceed 20 lbs. in certain instances;

Manual/intellectual dexterity; working with calculators, computers and phones.

The ability to view paperwork and computer screen at a close proximity.

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District Manager • Worcester, MA, United States

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