Talent.com
Careers Integrated Resources Inc
Service Contract AdminCareers Integrated Resources Inc • Brea, CA, United States
Service Contract Admin

Service Contract Admin

Careers Integrated Resources Inc • Brea, CA, United States
1 day ago
Salary
$24.82 hourly
Job type
  • Full-time
Job description

Service Contract Admin

Location: Brea CA 12 Months Pay: $24.82/hr

Manages all aspects of the company's service contract functions.

Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold.

Reviews, administers, and tracks service contract proposals and renewals.

Explains service terms to customers and answers questions about contracts.

Invoices, credits, and processes all service contracts in Radiometer systems.

Secures necessary approvals and ensures that the standard contract terms are followed.

Escalates issues involving customer claims about service to management.

May participate in review of customer issues and may recommend modifications to the services or terms.

May assist with contract negotiations. Knowledge of Microsoft Dynamics, Office, and Adobe a plus.

French speaking preferred, but not required.

Key Responsibilities

  • Process all POC IT annual service agreements, assuring timely invoices, verifying prices to purchase orders, match purchase orders and invoices, entering into ERP system.
  • File and maintain all documentation for contract and invoices.
  • Assist in monthly processing of invoices to assure monthly revenue Clients are met.
  • Achieve and maintain a positive rapport with customers in order to update them of their upcoming agreement, helping them to renew the contract and invoice them accordingly.
  • Use CRM to retrieve customer and other installed base information, all work order updates, and to make changes as required.
  • Collaborate with the sales and POC IT team to drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities.
  • Renew POC IT service contracts and invoice customers as needed.
  • Assist with the transfer of billable calls to invoice customers timely.
  • Identify opportunities for combining open work to maximize efficiency of POC IT solution or tech support team based on specific criteria.
  • Adhere to compliance requirements at all times.

Requirements for This Position

a) Position Specific Competencies / Experience

  • Ability to work a set 9 hour shift anytime between 5am " 7pm
  • Excellent communication skills
  • Organizational capability
  • Sense of urgency

b) Education

  • Associates Degree or equivalent with 2+ years relevant experience - OR - Bachelor's Degree or experience in billing, invoicing and contract audits.

c) Language

  • English

d) Office technology

  • Familiarity with standard Computer Administrative Tools (Windows, MS Office).
  • Knowledge of Microsoft Dynamics, Microsoft 365, and Axapta is preferable although not required.

Personal Trait Profile

  • Display team leadership with the ability to create and drive effective team working.
  • Highly effective and demonstrated Time Management and Personal Organization.
  • Proven ability to thrive in a fast paced, ever changing team environment.
  • Excellent communication skills to include proven professional, conflict management and persuasion skills.
  • Must possess strong problem solving skills.
  • Demonstrated strong attention to detail while multi-tasking to achieve quality on-time completions of tasks.
  • A "Do It Nowmind-set coupled with a strong sense of accountability.

Key Relationships

  • Internal: Must communicate timely and accurately with upper management and internal departments such as POC IT, Marketing, Tech Support, Field Service, Customer Service, Finance, Bids and Contracts, HR, IT.
  • External: Must create and maintain strong relationships with customers and key purchasing influencers.
Create a job alert for this search

Service Contract Admin • Brea, CA, United States

Similar jobs

Contract Administrator 3 - Procurement and Contracting - FT - Day

UC IrvineFullerton, CA, United States
Full-time

UCI Health Contract Negotiator.UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine.Established on July 1, 1976, UCI... Show more

 • Promoted

Customer Services Professional 1

Manpower IncCypress, CA, United States
Full-time

Customer Services Professional 1Our client, a leading organization in the industry, is seeking a Customer Services Professional 1 to join their team.As a Customer Services Professional 1, you will ... Show more

 • Promoted

Customer Service Rep(07766) - Amar Rd, La Puente, CA USA

Domino's Pizza LLCLa Puente, CA, United States
Full-time

We are looking for Customer Service Representatives with hustle, personality, and people skills.Customer Service Representatives are responsible for greeting customers, answering phones, and provid... Show more

 • Promoted

GCM Client Administrator II

Wilmington TrustCosta Mesa, CA, United States
Full-time

Global Capital Markets Trust Administrator.Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.Suppo... Show more

 • Promoted

Client Services Trust Administrator in the RMBS/CMBS Product

Deutsche BankSanta Ana, CA, United States
Full-time

Client Services Trust Administrator in the RMBS/CMBS Product.As a Client Services Trust Administrator in the RMBS/CMBS product, you will perform the daily administration of over 100 trusts.You will... Show more

 • Promoted

Contracts Manager

AndurilCosta Mesa, CA, United States
Full-time

Costa Mesa, California, United States.Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and business model of the 21st century'... Show more

 • Promoted

Office Admin

UniUniBrea, CA, United States
Full-time

About UniUni UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States.... Show more

 • Promoted

Service Manager

Mr. RooterANAHEIM, CA, US
$130,000.00 yearly
Full-time

The Service Manager is responsible for overseeing daily field operations, technician performance, customer satisfaction, scheduling efficiency, and service profitability for Mr.This role ensures te... Show more

Grants and Contracts Administrator

Providence Health & ServicesAnaheim, CA, United States
Full-time

Grants And Contracts Administrator.The Grants and Contracts Administrator analyzes essential trials documents and collaborates with clinical teams to develop and negotiate comprehensive budgets tha... Show more

 • Promoted

Sales & Service Advisor

American Tire DepotPasadena, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki... Show more

Professional - Admin

Trinity HealthNewport Beach, CA, United States
Full-time

DetailsClient NameHoag - Hoag Memorial Hospital PresbyterianJob TypeTravelOfferingNon-ClinicalProfessionProfessionalSpecialtyAdminJob ID17912193Job TitleProfessional - AdminWeekly Pay$1076.Shift De... Show more

 • Promoted

Contract Administrator (IT Purchasing Specialist)

PM2CM, Inc.Monterey Park, CA, United States
Full-time

Contract Administrator It Purchasing Specialist.PM2CM is seeking an experienced Contract Administrator IT Purchasing Specialist to lead and manage IT procurement activities.This role combines str... Show more

 • Promoted

Service Coordinator 1

ConvergintLa Palma, CA, United States
Full-time

Service Coordinator 1Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture.In this role, you will answer, respond ... Show more

 • Promoted

DEPARTMENT SERVICES AIDE (ENTRY) - City Treasurer's Office

City of Huntington Beach, CAHuntington Beach, CA, United States
Part-time +1

HourlyLocation : Huntington Beach, CAJob Type: TemporaryJob Number: PG115-0925-CTDepartment: Finance DepartmentOpening Date: 09/24/2025Closing Date: ContinuousDescriptionThis is a Part Time, Non Pe... Show more

 • Promoted

Service Coordinator - Lexus of Cerritos

CarDashCerritos, CA, United States
Full-time

Service Loyalty CoordinatorThe Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.Day-to-Da... Show more

 • Promoted

Service Advisor

Beach Cities Toyota WestminsterCerritos, CA, United States
Full-time

Jaguar Land Rover Cerritos is a premier luxury automotive dealership committed to delivering exceptional service and care to our valued customers.Representing two of the most prestigious brands in ... Show more

 • Promoted

Client Service Manager

Carollo EngineersCosta Mesa, CA, United States
Full-time

Carollo Engineers Job Opportunity.Carollo Engineers is a leading engineering firm dedicated exclusively to water.For over 90 years, we've specialized in the planning, design, and construction of wa... Show more

 • Promoted

Service Delivery Manager

Jconnect Infotech IncRosemead, CA, United States
Full-time

Enterprise QA / TCOE leadership.Portfolio and multi vendor governance.Executive stakeholder engagement.Risk, audit, and compliance management.Agile and Waterfall governance models.Enterprise Govern... Show more

 • Promoted

Client Services Specialist I

Fulgent TherapeuticsEl Monte, CA, United States
Full-time

FLGT 4399 BLDG 2 - El Monte, CA 91731.Hourly Level Entry Position Type Full Time Education Level High School Category Customer Service.Founded in 2011, Fulgent has evolved into a premier, full-serv... Show more

 • Promoted

Contract Administrator, Senior

ACCO Engineered SystemsPasadena, CA, United States
Full-time

Contracts SpecialistJOB Summary:Under the direction of the Associate Risk Manager, this position is responsible for coordination, administration of contracts and contract documents for ACCO and sub... Show more