Information Aide

Job DescriptionThe work involves responsibility for directing visitors to governmental offices and giving information concerning business conducted by those government agencies. This is routine work involved in giving directions and answering questions relating to the location or nature of business of governmental agencies. Employees in this class must be courteous in dealing with the public and be able to give verbal information clearly. Employees in this class do not exercise supervision.Typical Work ActivitiesGives information verbally to the public regarding the location and function of government agencies.May give information to the public over the telephone regarding the location and function of government agencies.May place and receive telephone calls and route information as necessary.May act as messenger for governmental agencies.May maintain bulletin boards and furnish offices and meeting rooms as necessary with supplies.May perform routine, elementary clerical tasks while stationed as information aide.Knowledge, Skills, and AbilitiesGood knowledge of functions and layout of government offices to which assigned.Ability to give information verbally.Ability to relate well with the public.Minimum QualificationsNoneBenefitsDental insuranceHealth insurancePaid time offParental leaveVision insuranceRetirement planThe Affirmative Action Policy of the City of Syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation, or any other classified group within the protected class. The City also complies with 31 CFR part 51. If you have a disability for which you wish special accommodation to be made, contact the Office of Human Resources at or l offers of employment will be contingent on the successful completion of a background check and/or drug screen.

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