Job Title: Customer Service Representative
Location (On-site, Remote, or Hybrid?): Plano, TX (Onsite)
Contract Duration: Contract until 04/18/2027
Work Hours: 8am 5:30pm
Description:
The Data Entry & Call Center Specialist is responsible for supporting daily operations through accurate data entry and high quality customer service. This hybrid role manages inbound calls, assists offices with case-related inquiries, and ensures timely and accurate entry of patient and case information into internal systems. The specialist plays a key role in maintaining data integrity, facilitating communication with providers, and contributing to an efficient workflow.
Key Responsibilities
Call Center / Intake Support
Data Entry & Case Management
Cross-Functional Support
Qualifications
Preferred Skills (Optional)
Customer Service Representative • Plano, TX, United States
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