Logistics Coordinator

Logistics Coordinator

We are seeking a Logistics Coordinator to provide end-to-end logistics operations support for inbound and outbound material movement, finished-product delivery, and all associated operational workload across a global supplier base. In this role, you will work from a 24/7 operations center managing international and domestic shipments, customs and brokerage coordination, exception management, and shipment documentation. This is a shift-based position requiring flexibility to work rotating shifts, with cross-training to ensure seamless coverage.

Key Responsibilities

• Monitor defined transportation, shipping/receiving, warehousing, and inventory activities to ensure they follow standard operating procedures (SOPs).
• Perform logistics processes involving booking, tracking, tracing, import/export commercial invoices, packing lists, and related functions.
• Accurately track freight forwarding data and milestone activity within service provider platforms.
• Document metrics and data related to just-in-time and next-flight-out shipments in a global logistics environment.
• Identify transportation exceptions and follow defined escalation/notification processes to support business teams.
• Gather information to effectively communicate cargo status during critical transportation events.
• Perform work on site daily in a rotational shift configuration which may include day, evening, night, weekend, and holidays.
• Conduct audit processes to ensure data accuracy in all program dashboards and metrics.
• Represent the Logistics team with internal and external partners and establish proactive communication to inform stakeholders of shipment status.
• Partner with logistics teams while providing excellent customer service.
• Respond to telephone, e-mail, and automated requests and follow up on open items.
• Review SOPs and transportation maps to identify any anomalies or deviations from defined processes.

Required Qualifications

Experience: 3+ years of experience in logistics, supply chain, freight forwarding, or transportation operations.

Skills

• Flexibility and willingness to work rotating shifts in a 24/7 operations center, including overnight, weekend, and holiday coverage.
• Working knowledge of international shipping processes, including customs documentation, Incoterms, and brokerage coordination.
• Proficiency with transportation management systems (TMS), warehouse management systems (WMS), or equivalent logistics platforms.
• Strong attention to detail with experience maintaining tracking sheets, documentation, and shipment records.
• Effective written and verbal communication skills for coordinating with suppliers, carriers, brokers, and internal stakeholders.
• Ability to read and comprehend standard operating procedures and geographical/transportation maps.

Preferred Qualifications

• Experience with customs brokerage, import/export compliance, or licensed customs broker (LCB) credentials.
• Background in manufacturing or hardware logistics environments.
• Experience managing third-party logistics providers (3PLs) and carrier performance.
• Experience with data analysis, dashboard creation, or Jira-based project tracking.
• Demonstrated ability to manage special projects or process improvement initiatives.
• Proficiency in Mandarin or other languages relevant to international supplier communication is a plus.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.