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JSR HOSPITALITY
Front desk Agent/ Dual PropertyJSR HOSPITALITY • FAIRFIELD, CA, US
Front desk Agent/ Dual Property

Front desk Agent/ Dual Property

JSR HOSPITALITY • FAIRFIELD, CA, US
5 days ago
Salary
$20.00–$22.00 hourly
Job type
  • Part-time
Job description

About the Role:
JSR Hospitality in Fairfield, CA is looking for a friendly and motivated Front Desk Agent to join our dual-property team! This is an exciting opportunity to be the face of two dynamic hotel properties, delivering exceptional guest experiences from the moment visitors arrive. If you thrive in a fast-paced hospitality environment and love connecting with people, we want to hear from you!



Responsibilities:

  • Greet and check in/check out guests across dual hotel properties with professionalism and warmth
  • Manage reservations, cancellations, and room assignments using property management systems (PMS)
  • Handle guest inquiries, requests, and complaints with prompt, courteous service recovery
  • Process payments, post charges, and balance cash drawers accurately at end of shift
  • Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction
  • Communicate effectively between both properties to ensure seamless operations and coverage
  • Promote hotel amenities, local attractions, and upsell room upgrades when appropriate

Requirements:

  • Prior front desk, guest services, or hospitality experience preferred
  • Strong communication and interpersonal skills with a customer-first attitude
  • Ability to multitask and adapt quickly in a dual-property or high-volume environment
  • Proficiency with hotel property management systems (PMS) a plus
  • Flexible availability including evenings, weekends, and holidays
  • Reliable, punctual, and detail-oriented with strong problem-solving skills
  • High school diploma or equivalent required

About Us:
JSR Hospitality is a trusted hospitality management company proudly serving the Fairfield, CA community with a commitment to outstanding guest experiences and operational excellence. Our guests return time and again for our welcoming atmosphere and attentive service. We invest in our team members' growth and foster a supportive, team-oriented workplace where hospitality professionals can truly thrive.

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Front desk Agent/ Dual Property • FAIRFIELD, CA, US

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