Associate Director of Facilities

Associate Director of Facilities

Supervised by the Director of Facilities, this position is responsible for coordinating, planning, organizing, and directing the following functions within University Housing: 1) security systems and access control, 2) security (patrol), 3) project coordination and 4) engineering. University Housing facilities oversees the operations of 23 residence halls, 20 apartment buildings, four Greek Houses and other facilities dispersed throughout the University of Georgia main and health science campuses. This position shall aid in the development and vision of team and efficiency improvements that will better serve over 9,000 residents. This includes training and providing career growth to staff and ensuring the residential facilities support a proper experience as outlined within the departmental mission. This position ensures the alignment of departmental security philosophies with solutions within the built environment and personnel adoption of supporting procedures and practices. This position serves as a member of the department's Management Team.

Knowledge of strategic thinking, plan development, execution of solutions and leading others. Knowledge of project coordination process including budgeting and accounting, scheduling and scope development. Knowledge of quality control processes associated with facilities management and APPA standards. Knowledge of training programs associated with the standard methods, equipment, materials, tools, and practices of the building services, structural and skilled trades. Knowledge of occupational hazards and safety precautions of building services, structural and skilled trades. Skills in the use of Microsoft Office Word, Excel, Access. Willing and capable of learning new programs and software as required. Skills in database entry. Ability to lead large, multi-faceted staff. Ability to work autonomously, using provided concepts to develop and execute process improvements. Ability to supervise and oversee the work of others; ensuring proper outcomes of subordinate's efforts. Ability to maintain a positive professional relationship with customers, administrators, and colleagues. Ability to establish and maintain effective working relationships with other university personnel at multiple levels. Skills, knowledge and ability to conduct difficult conversations with subordinates to achieve outcomes balancing the mission of University Housing with human conditions.

UNIVERSITYHOUSINGEXPECTATIONS: Commit to a University Housing-first philosophy by promoting student success and supporting University Housing, Division of Student Affairs and University of Georgia missions and goals. Safeguard the physical security of University Housing facilities, protect sensitive information through adherence to cybersecurity policies and best practices, promptly report any security concerns or incidents, and promote a culture of security awareness to ensure secure on-campus residential communities. Embrace an entrepreneurial spirit by sharing opportunities to protect departmental resources and find cost savings. Be present and on time for all scheduled work, communicating proactively for unavoidable absences and adhering to policies and procedures for leave requests, as these are crucial for overall productivity, team morale and operational efficiency. Provide a positive student experience by being courteous, caring, patient, flexible and working to resolve issues or problems in a timely manner. Collaborate with team members across University Housing, as needed, and communicate issues to supervisors. Maintain a positive and productive environment by consistently following department, campus and USG policies and procedures. Designated as Essential Personnel Pool (meaning may be asked to report to work) for the purposes of maintaining critical operations during inclement weather or other emergency situations. Employees in this role may be required to report to work when the University is closed or operating under modified conditions. The employee will be contacted by their supervisor (or designee) with instructions on when and where to report and what duties will be necessary. Communication will occur via the employee's primary contact information on file (phone, email, or other agreed-upon method). The designation of Essential Personnel Pool will be reviewed annually during the performance evaluation period to ensure alignment with operational needs. Participate in departmental "all hands-on deck" events (e.g., move-in, move-out, residence hall emergencies).

Walk extensively through buildings, walk up stairs, climb ladders, and uneven surfaces. Physically work/lift overhead. Communicate verbally and in writing to wide variety of constituent groups via telephone, computer, or in person. Utilize computer technology for all applications in a manner that meets performance expectations. Safely operate a University Vehicle

Is driving a responsibility of this position? Yes. Is this a Position of Trust? Yes. Does this position have operation, access, or control of financial resources? No. Does this position require a P-Card? No. Is having a P-Card an essential function of this position? No. Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes. Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) - Yes.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Security systems and access control: Supervise the security systems and access control manager and five indirect reports (two security systems integrators, two locksmiths, and one access control coordinator). Aligns the functions of security systems with departmental philosophy, policy and vision. Coordinates efforts to develop and implement departmental vision of security and related systems integration, support and oversight. Aids in the development of work standards and standard operating procedures that support the overall expected image of University Housing. Provides leadership and direction to ensure security systems and access control are maintained in a manner supporting the mission and purpose. Acquires and applies general and thorough knowledge of the condition of security systems to ensure the manager and subsequent reports are effectively directed and supported. Ensure adopted physical security solutions are provided proper oversite from cradle to grave.

Security: Supervise and provide strategic leadership and oversight to the security manager and subsequent staff (three sr. security guards and twelve security guards). Ensure compliance with federal and state regulations, university policies, departmental policies with the general practices and procedures of security. Aligns the functions of security patrol with departmental philosophy, policy and vision. Coordinates efforts to develop and implement departmental vision of security and related systems integration, support and oversight. Ensure prompt and effective responses to student contacts. Ensure record of contacts remain in compliance with policy. Ensure security staff are properly trained in both procedures, adopted industry practices and conform to the overall departmental mission.

Supervision: Actively promote and participate in the development, retention & engagement of each staff member. Direct and advise recruiting and hiring strategies within each area of responsibility. Responsible for employee relations, staffing plans, communication and compliance with organization policies and procedures.

Project coordination: Supervise and provide strategic leadership and oversight to the projects manager and subsequent reports (four project coordinators and one project support specialist). Represent University Housing with campus partners such as the Office of University Architects, Facilities Management Division and Procurement on projects utilizing contract authority. Aid in the development and coordination of the departmental facilities renew plans. Compile and present strategic facilities improvement plans with core departmental, divisional and university administrators. Ensure adoption of procedures and practices that support departmental visibility of proposed and approved projects. Ensure project staff are prepared and remain capable in their field of work.

Facilities Engineering: Supervise and provide strategic oversight of the Facilities Engineer and subsequent staff (two full-time engineers and student engineering staff). Ensure asset management strategies support the mission of the department. Coordinate efforts to establish multi-year plans for asset renewal with departmental leadership. Ensure the completion of engineering related tasks meet the department's needs and leadership expectations. Ensure the development and implementation of asset renewal plans. Present findings to departmental, divisional and university administrators. Provide strategic oversight of technology adoption as pertains to the management of facilities.

Administrative support and other duties: Participate in the annual Plant Fund planning for expenditures necessary to accomplish the goals of this position. Ensure charges and expenditures from the Housing Facilities accounts are appropriate and accurate. Align the practices of each function with associated departmental philosophies. Aid in the continued development of philosophy and adopted practices. Perform related work as required based on duties consistent with the purpose of the position.