Senior Project / Program Manager (PMP)

Senior Project / Program Manager (PMP)

WiredPeople is seeking an experienced, high-caliber Senior Project / Program Manager (PMP) to join our team supporting a premier Florida state agency. In this critical leadership role, you will direct enterprise-level technical initiatives, coordinate multi-disciplinary project teams, and drive the successful deployment of mission-critical systems and software enhancements that support statewide public services. Candidates residing in or near Tallahassee, Florida are preferred for hybrid collaboration; however, remote candidates residing anywhere within Florida state lines are strongly encouraged to apply.

Essential Functions: As a Senior Program Manager, you will serve as the strategic bridge between business requirements and technical execution, ensuring all initiatives adhere to agency procedures, state governance standards, and Project Management Institute (PMI) best practices. Your key responsibilities will include:

• Technical Project Leadership: Provide comprehensive project management oversight for complex technical and IT initiatives, guiding projects through all phases of the system development and project lifecycle in accordance with agency policies.
• Project Planning & WBS Development: Build, maintain, and continually refine detailed project plans and Work Breakdown Structures (WBS) to ensure on-time, within-scope delivery; submit project artifacts and plans to project leadership upon request.
• Schedule & Performance Tracking: Proactively track, baseline, and manage project schedules, milestones, resource burn rates, and technical performance metrics.
• Cross-Functional Team Direction: Lead and mentor multidisciplinary teams comprising technical specialists, developers, and business operational staff to foster high team performance and accountability.
• Resource Optimization: Strategically plan, allocate, and adjust project resources across competing priorities and active work streams.
• Stakeholder Engagement: Facilitate seamless communication and foster trusted relationships across internal program divisions, technical teams, executive leaders, external users, and customer stakeholder groups.
• PMI Standards & Quality Assurance: Guarantee the integrity, rigor, and compliance of all project documentation and artifacts by upholding established PMI standard methodologies.
• Requirements Gathering & UI Design: Partner directly with program offices to elicit, define, and document business and technical requirements; collaborate on user interface screen layouts and wireframes for new systems and feature enhancements.
• System Research & Estimation: Perform analytical research on current and target IT architectures; generate precise work estimates, technical feasibility assessments, and labor projections for system enhancements and new development.
• Testing & Quality Coordination: Coordinate and oversee system acceptance testing, perform validation on system modifications against user requirements, and facilitate comprehensive User Acceptance Testing (UAT) sessions with business program staff.
• Technical Documentation: Author and curate comprehensive technical documentation, including architectural diagrams, business process workflows, and process flowcharts.
• Executive Reporting & Legislative Inquiries: Formulate and present transparent, executive-level system status updates, milestone implementation reports, and analytical research to satisfy queries from agency leadership, steering committees, or legislative bodies.
• Meeting Facilitation: Lead productive cross-functional meetings with technical and operational personnel, producing timely agendas, meeting minutes, and tracked action items.
• Process Efficiency & Cost Optimization: Conduct in-depth analysis of IT workflows to identify operational efficiencies; collaborate with contract leadership to uncover and implement cost-saving initiatives (such as identifying and resolving recurring system errors across enterprise platforms).
• Compliance & Security: Ensure continuous adherence to State of Florida IT governance rules (Rule Chapters 60GG-2 and 60GG-5, Florida Administrative Code) and strictly maintain state data security and confidentiality protocols.

Qualifications: To be successful in this role, candidates must demonstrate senior-level mastery across project management governance, systems deployment, and executive communication. Required Qualifications & Experience:

• Certification: Current, active Project Management Professional (PMP) certification.
• A minimum of eight (8) years' experience in all of the following areas:
• Project & Program Leadership: Hands-on experience leading and managing complex technical projects and cross-functional teams to successful completion.
• Project Planning & Controls: Experience developing and maintaining comprehensive project plans, critical paths, and Work Breakdown Structures (WBS).
• Facilitation & Communication: Experience facilitating complex stakeholder meetings, producing thorough meeting documentation, and managing cross-team coordination.
• Executive & Legislative Reporting: Experience preparing and presenting detailed status reports, dashboards, and briefings tailored for steering committees, agency executives, and legislative bodies.
• Financial & Cost Management: Experience managing project budgets, performing cost analysis, and conducting cost-benefit evaluations.
• Risk & Issue Governance: Experience with systematic risk identification, issue tracking, mitigation strategy design, and resolution.
• PM Software Proficiency: Daily hands-on experience leveraging Microsoft Project or comparable enterprise project management tools.
• Project Deployment & Delivery: Demonstrated success delivering technology projects on schedule, within approved budgets, and according to strict technical specifications and user requirements.
• Independent Verification & Validation (IV&V): Experience managing project oversight, with explicit expertise in IV&V activities and independent review processes.
• Testing Methodologies: Experience directing and executing User Acceptance Testing (UAT) methodologies, test scenarios, and validation documentation.

Preferred Skills & Additional Requirements:

• Direct experience supporting public sector, state government, or regulatory/licensing state systems.
• Familiarity with Florida Administrative Code IT standards (Rule Chapters 60GG-2 and 60GG-5).
• Exceptional analytical, problem-solving, and verbal/written communication skills.
• Background Screening: Must be able to successfully complete a Level 2 criminal history record check, including fingerprinting, administered by the client agency prior to starting.

At WiredPeople, we believe that great technology is powered by exceptional people. When you join our team, you become part of a culture that values innovation, dedication, and individual impact:

• Meaningful, High-Impact Work: You won't just be tracking project schedules - you will lead initiatives that modernize state infrastructure, streamline vital public services, and directly benefit millions of citizens across Florida.
• A People-First Culture: We pride ourselves on building close-knit, supportive relationships with our consultants. From onboarding through project delivery, our leadership and talent care teams provide responsive, personalized advocacy so you have what you need to succeed.
• Stability with Growth: With long-standing public sector partnerships and prime state contracts, WiredPeople offers sustainable career longevity, exposure to large-scale modernization efforts, and opportunities to expand your professional footprint.
• Flexibility & Autonomy: We respect your expertise. We foster an environment that grants you the operational trust and flexibility - including remote and hybrid options - to deliver your best work while maintaining balance.

WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.