Functional Testing UAT PM/Lead

Functional Testing UAT PM/Lead

Location: Austin, TX-Onsite

Desired Skills

Manual Testing | SDLC | Testing

Job Description

Roles & Responsibilities

Testing & Quality Skills

8+ years of professional experience in manual software testing or quality assurance

Demonstrated experience designing and executing test cases for e-commerce, contact center, or transactional web-based systems

Strong understanding of the Software Development Lifecycle (SDLC) and where UAT fits within it

Experience with functional, regression, integration, and end-to-end testing types

Ability to write clear, structured, and thorough test cases from business requirements, user stories, or process documentation

Familiarity with defect management tools (e.g., JIRA, Azure DevOps, or similar)

Experience with test case management platforms for organizing and executing test scripts at scale

Quality-focused, deeply analytical, and strong problem-solving skills comfortable navigating ambiguity

Technical & Domain Skills

Working knowledge of web application behavior (front-end UX/UI interactions, forms, search, filters, exports)

Understanding of transactional back-end processes (order management, customer account workflows, or commerce flows)

Ability to validate data accuracy and system output against defined business rules and expected outcomes

Familiarity with test environments, including basic troubleshooting of environment-related test blockers

Proficiency in documenting and communicating findings clearly in written form

Professional Experience

Experience operating as a tester within a cross-functional UAT program or large-scale technology project

Demonstrated ability to execute at volume managing multiple test cases and cycles simultaneously under program timelines

Track record of contributing to quality outcomes with minimal supervision

BA/BS degree in a technical or business field, or 10+ years of relevant professional testing experience

Preferred Qualifications

Experience testing contact center technologies, especially telecommunications and eServices (chat / task / email) solutions

Background in e-commerce or retail platform testing, including order lifecycle, customer identity, or product catalog systems

Experience with SAP-based commerce workflows (S4 preferred) or similar ERP-integrated transactional systems

Familiarity with Agile/Scrum methodologies and participation in sprint-based testing cycles

Exposure to basic test automation concepts understanding when manual vs.