Collectibles Sales Associate

Position Summary: The pay range for this position is $16 per hour to $21 per hour

The Collectibles Sales Associate is responsible for assisting the manager with the performance and daily operations of a store specializing in collectible items such as trading cards, vintage collectibles, accessories, rare memorabilia, and more. This position requires a team player with a passion for sports and entertainment cards and collectibles, excellent customer service skills, inventory, and help drive sales and cultivate a loyal customer base. This position reports to the Store Manager.

Responsibilities:

• Daily operations of the store, ensuring smooth and efficient functioning of sales.
• Assists with driving the sales and trades of collectibles and cards from private parties in the store.
• Conduct opening and closing procedures, cash handling, and assist with reconciliation of daily sales.
• Maintain a clean, organized, and visually appealing store environment that reflects the brand and product offerings.
• Achieve sales targets by delivering exceptional customer service and providing expert knowledge on collectibles.
• Engage with customers to foster a welcoming and knowledgeable environment, offering recommendations, appraisals, and product sourcing.
• Handle complex customer inquiries, complaints, and returns in a professional and effective manner.
• Undertake inventory control processes, including assisting the manager with stock levels, product ordering, and ensuring accurate pricing and product descriptions.
• Ensure proper storage and display of rare and high-value collectibles to minimize damage and theft.
• Achieve key performance metrics such as sales growth, customer traffic, and inventory turnover.
• Comply with store policies, including security procedures to prevent theft or loss.
• Safeguard high-value merchandise with appropriate security measures, such as inventory control, alarms, and employee training.

Qualifications:

• High school diploma or equivalent.
• Minimum 2 years of retail sales experience, preferably in a specialty or collectibles-focused environment.
• Passion for collectibles (e.g., trading cards, action figures, comic books, or vintage items) with in-depth product knowledge.
• Proven track record in sales and customer service.
• Proficient in using retail point-of-sale (POS) systems, inventory management tools, and basic office software.
• Excellent customer service, communication, organizational, and problem-solving skills.

Physical Requirements:

• Repetitive motion tasks while doing computer work
• Must be able to work from a standing or sitting position for extended periods of time
• Must be willing and able to work in front of a computer monitor for extended periods of time
• Frequent use of hands and fingers to handle and package sports cards carefully.
• Ability to manipulate small items with precision.
• Ability to read and interpret small print on cards and packaging.
• Ability to move around the workspace to access different products, tools, and supplies.
• Capability to lift and carry items up to 50 pounds, such as boxes of cards and shipping materials.
• Maintain good posture while sitting or standing to prevent fatigue and discomfort.

Employee Benefits Include:

· Medical Plan

· Dental Plan

· Vision Plan

· 401k

· Live Health Online

· Life Insurance

· Disability

· Supplemental Benefits

· No waiting period to use accrued PTO

· Training

· Employee Assistance Program

· National Discounts & much more!

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization- I would put this at the bottom of the job description