Clinical Manager

Employment Type:

• Full Time Region: Cedar Park About Care for Kids: Care for Kids is dedicated to providing accessible, high-quality pediatric healthcare across Texas through in-person urgent care, primary care, telemedicine, and SchoolMed services.
• Our mission is to revolutionize pediatric healthcare delivery and improve access to exceptional care for children and families.

About the Role:

• Care for Kids is seeking an experienced Clinical Manager to lead the day-to-day clinical and operational performance of our clinic.
• This is a hands-on leadership position combining clinical care and clinic management.
• The Clinical Manager works alongside the clinical team while overseeing staffing, scheduling, compliance, team development, inventory, patient experience, and overall clinic performance.
• The ideal candidate is an experienced clinical professional who is comfortable leading people, solving operational challenges, and stepping into patient care when needed.

As a Clinical Manager, this role could include:

• Clinical & Operational Leadership Work scheduled clinical shifts and provide hands-on patient care within applicable scope of practice.
• Support the clinical team during high-volume periods and help address staffing gaps and call-ins.
• Maintain efficient patient flow and identify operational bottlenecks.
• Ensure the clinic operates in accordance with established clinical, operational, safety, and compliance standards.
• Conduct weekly inventory reviews and coordinate medical and office supply orders.
• Complete required operational reports accurately and on time.
• Address patient concerns and monitor patient experience, including NPS results and reviews.
• Scheduling & Staffing Develop and maintain monthly clinic schedules in coordination with regional Clinical Managers.
• Maintain appropriate staffing levels while proactively managing overtime.
• Coordinate coverage for absences, call-ins, and changing clinic needs.
• Partner with Talent Acquisition to review candidates and participate in second- and third-round interviews.
• Support ongoing hiring and workforce planning for the clinic.
• Team Leadership Provide day-to-day leadership, coaching, and support to clinic team members.
• Conduct regular one-on-one coaching and provide timely performance feedback.
• Lead monthly staff meetings covering operational updates, policies, emergency procedures, and clinical skills.
• Promote accountability, teamwork, professionalism, and Care for Kids' core values.

Required Competencies:

• Current, unrestricted Texas LVN license.
• Current BLS certification.
• At least 2 years of pediatric primary care experience, including ongoing care for pediatric patients through well-child visits, sick visits, follow-up care, and routine patient care. 3+ years of medical office or clinical operations experience.
• Previous leadership, supervisory, or management experience in a clinical setting.
• Experience with staff scheduling, coaching, patient flow, and day-to-day clinic operations.
• Ability to provide hands-on clinical support while managing administrative responsibilities.
• Strong communication, organization, problem-solving, and team leadership skills.
• Flexible availability, including on-call support as needed.

Preferred:

• Current Texas RN license. 5+ years of progressive clinical leadership experience.
• Pediatric or urgent care experience.
• Experience with EMR and online patient check-in platforms.
• Bilingual English/Spanish.

Clinic Hours:

• DFW and Austin: Monday - Friday: 1:00pm – 9:00pm Saturday - Sunday: 9:00am – 5:00pm Houston: Monday - Sunday: 9:00am – 9:00pm Benefits: Benefits are based on employment classification and eligibility.
• All full-time staff members are eligible to participate in our suite of benefits on the first day of the month following 30 days of employment.

Full-Time Team Members Medical, Dental, and Vision coverage Accident, critical illness, and hospital indemnity insurance Company-paid basic life insurance Voluntary life and disability insurance Legal and identity theft protection Paid Time Off Full-Time & Eligible Part-Time Team Members 401(k) Professional Development Reimbursement Employee Assistance Program Free in-clinic and telemedicine visits for employees and eligible dependents Corporate Discount Program (flights, hotels, theme park tickets, retail discounts, etc.) Company-paid BLS and PALS renewal classes Join Our Team:

• If you are passionate about pediatric healthcare and want to make a meaningful impact on children and families, we encourage you to apply and join the Care for Kids team.
• Compensation is determined based on experience, qualifications, employment classification, and other relevant factors.

Equal Opportunity Employer:

• Care for Kids embraces diversity and equal employment opportunity.
• We are committed to building a team representing a variety of backgrounds, perspectives, and experiences and provide equal employment opportunities in accordance with applicable law.
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