Shift Leader

Benefits:

• 401(k) matching
• Employee discounts
• Flexible schedule

RESTAURANT SHIFT LEADER (Hourly Rate + Tips)
Yuzu Japanese Sushi Bar – Costa Mesa, CA


Yuzu Japanese Sushi Bar is seeking an experienced and hospitality-focused Restaurant Shift Leader to join our team. This is a hands-on leadership position for someone who can lead by example, support the service team, and help maintain smooth restaurant operations throughout each shift.


Key Responsibilities

• Lead front-of-house operations during assigned shifts.
  
  
• Assign sections, opening and closing duties, side work, and employee breaks.
  
  
• Maintain a strong floor presence and assist with serving, hosting, running food, bussing, and other duties as needed.
  
  
• Monitor service quality, table maintenance, ticket timing, and guest satisfaction.
  
  
• Resolve guest concerns professionally and notify management when additional support is required.
  
  
• Coordinate with the sushi bar and kitchen to maintain accurate and timely service.
  
  
• Ensure all orders, modifications, complimentary items, discounts, voids, and payments are correctly entered into the POS system.
  
  
• Support employee training and provide respectful, real-time coaching.
  
  
• Monitor attendance, uniforms, conduct, cleanliness, and compliance with restaurant policies.
  
  
• Complete opening, closing, cash-handling, and shift-reporting procedures.
  
  
• Follow food safety and responsible alcoholic beverage service requirements.

ATTITUDE AND PROFESSIONAL DEMEANOR

• Maintain a positive, calm, and professional demeanor throughout every shift, including during busy or stressful situations.
  
  
• Lead by example through respectful communication, appropriate body language, and a solution-focused attitude.
  
  
• Treat guests, coworkers, kitchen staff, vendors, and management with professionalism and respect.
  
  
• Avoid arguing, gossiping, complaining, displaying frustration, or using negative or confrontational language in front of guests or employees.
  
  
• Handle disagreements privately and professionally without disrupting restaurant operations.
  
  
• Remain approachable and supportive while holding employees accountable to restaurant standards.
  
  
• Accept coaching and feedback professionally and make the necessary improvements.
  
  
• Keep personal matters from negatively affecting service, teamwork, or the workplace environment.
  
  
• Help create a welcoming, respectful, and team-oriented atmosphere.
  
  

Qualifications

• Previous restaurant serving or leadership experience required.
  
  
• At least one year of shift-lead or supervisory experience preferred.
  
  
• Strong communication, organization, and problem-solving skills.
  
  
• Ability to remain calm and professional during busy service periods.
  
  
• Experience with Toast POS is preferred.
  
  
• Must be available to work evenings, weekends, and holidays as scheduled.
  
  
• Valid California Food Handler Card required.
  
  
• RBS certification required when serving alcoholic beverages.

To apply, please submit your résumé and current availability.