Salesforce Business Systems Analyst / Product Owner
Cardinal Integrated • Chicago, IL, United States
2 days ago
Job type
- Full-time
Job description
Salesforce Business Systems Analyst / Product Owner
The Salesforce Business Systems Analyst / Product Owner acts as a bridge between business stakeholders and technical teams, ensuring successful delivery of Salesforce solutions aligned with business goals. The role involves requirement analysis, backlog management, stakeholder coordination, and driving Agile delivery.
Key Responsibilities
- Business Analysis & Requirement Gathering
- Product Ownership & Agile Delivery
- Stakeholder Management
- Salesforce Functional Expertise
- Testing & Validation
- Documentation & Reporting
Required Skills & Qualifications
- 5+ years of experience as Business Analyst / Product Owner
- Strong experience in Salesforce platform (Sales/Service Cloud preferred)
- Good understanding of Agile methodologies (Scrum/Kanban)
- Excellent communication and stakeholder management skills
- Ability to translate business needs into technical requirements
- Experience with tools like Jira, Confluence, Visio, etc.
Preferred Skills
- Salesforce Admin certification or relevant Salesforce certification
- Knowledge of integrations, data models, and reporting in Salesforce
- Experience in enterprise or healthcare domain (good to have)