Sales Assistant

Sales Support Specialist / Receptionist

Location: Thomasville, NC
Salary: $40,000–$50,000 per year, based on qualifications
Reports to: Sales Manager

A well-established manufacturing company in Thomasville is seeking a professional, organized, and dependable Sales Support Specialist / Receptionist. This position combines sales and administrative support with front-desk responsibilities.

The ideal candidate will be comfortable managing reports, purchase orders, customer information, and ongoing sales projects while also answering incoming calls and welcoming visitors. This is a highly visible role that requires strong communication skills, attention to detail, and a professional, friendly demeanor.

Sales and Administrative Support

• Update the internal Master Status Report daily
• Complete, mail, track, and document Second Stage MSOs for fleet customers
• Prepare weekly customer status reports
• Provide chassis check-in information as needed
• Maintain and distribute sales and quoting reports
• Coordinate sales purchase orders, revisions, and change orders
• Communicate order information between the sales and operations teams
• Monitor and respond to emails promptly
• Support and track lead-development activities
• Create and maintain customer photo books
• Maintain inventory of electronics used by the sales team
• Develop and maintain job-scope documentation within the ERP system
• Work closely with transportation and other administrative departments
• Assist with customer-related projects and other duties as assigned

Reception and Front-Office Support

• Answer and direct incoming calls in a professional and courteous manner
• Greet customers, vendors, applicants, and other visitors
• Assist applicants according to established HR procedures
• Maintain an organized reception area, conference room, and common areas
• Receive and sort incoming mail
• Coordinate outgoing mail pickup
• Provide excellent customer service to everyone who calls or visits the office

Qualifications

• Previous administrative, sales support, or inside sales experience
• Experience working with customers and supporting customer-related projects
• Proficiency in Microsoft Excel and Microsoft Office
• Strong overall computer skills
• Experience using ERP systems
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Professional appearance and demeanor
• Ability to manage multiple responsibilities and changing priorities
• Self-motivated, dependable, and able to take initiative

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