Meetings/Events Operations

Job Title: Meetings/Events Operations professional

Job Type: Contract

Location: Remote-PST

Job Duration: 6 Months

Job Description:

Client is seeking an interim Meetings Manager to temporarily lead the day-to-day operations of our high-growth Meetings at Events program, as part of the Sales Go-to-Market team. Working under the direction of the Program Lead, you will own execution across both first- and third-party events.

This is a hands-on, high-ownership bridge role for a seasoned meetings/events operator who can step into an established global program quickly, keep it running without disruption, and hand off cleanly to the incoming full-time hire.

Responsibilities

Meeting Operations & Event Execution

• Manage meeting-tool setup/go-live, QA and scheduling
• Own meeting-request intake, triage, approvals, scheduling, and real-time changes for Account Team-Led meetings.
• Oversee venue logistics and space planning (room setup, signage, access, attendee tracking, food & beverage, etc.).
• Provide on-site support at events globally, and step in to cover additional events alongside the Program Lead and other contractors based on concurrent event volumes.

Reporting, Analytics & Outcomes

• Produce post-event recaps and analytics that track performance against event and FY OKRs, partnering with Marketing Analytics on pipeline attribution and ROI reporting.

Enablement & Communications

• Own the creation, maintenance, and distribution of enablement materials (Know Before You Go guides, cheat sheets, best practices, calendar) for Sales, Marketing, and Sales GTM teams.
• Own program communications, drafting field updates and bi-weekly progress reports for the Program Lead's review.
• Coordinate training sessions and office hours, serve as the escalation point for meeting-request and approval questions, and manage event Slack channel support/Q&A.

Program Management & Documentation

• Maintain and author the substance of the Meetings-at-Events Playbook, process documentation, and operating standards across first- and third-party events.
• Act as the dedicated project manager for the Data + AI Summit (DAIS) planning meeting workstream, owning meeting notes, updates, and follow-ups, as support to the Program Lead.
• Partner cross-functionally with Marketing, Product, Sales, and Event Tech to coordinate logistics, surface risks and dependencies to the Program Lead, and translate lessons learned into improved workflows.
• Ensure a clean, well-documented handoff to the incoming full-time Meetings Manager at the end of the engagement.

Requirements

Required Qualifications

• 4 5 years in meetings, events, or program management within a B2B enterprise software environment, including experience owning a program's day-to-day operations end-to-end.
• Proven ability to step into an established program quickly and keep it running with minimal ramp-up.
• Strong analytical and reporting skills, with the ability to turn data exports into clear insights and leadership-ready recaps (Google Sheets/Excel required; Tableau or AI/BI a plus).
• Proven ability to configure tools, direct operational setup, manage meeting requests, track attendee data, run reporting, and directly oversee event go-live (hands-on configuration experience with tools like Jifflenow and RainFocus is a plus).
• Experience coordinating event logistics, meeting space, and budgets.
• Highly organized and detail-oriented, with the ability to manage multiple workstreams, stakeholders, and event timelines accurately under pressure.
• Excellent written and verbal communication skills, with the ability to author clear enablement materials and program playbooks.
• Self-starter comfortable operating independently on execution while aligning to the Program Lead's strategy, and able to document and hand off work cleanly.
• Familiarity with Salesforce and Asana is a plus.
• May need to work off hours to align with regional teams in other time zones.
• Travel required to support on-site event execution.

Skills

• Rainfocus
• Asana
• Google Suite