VP, Global Services

Global Services Leader

Fidelity will not provide immigration sponsorship for this position.

The Global Services Leader is responsible for leading global payroll, immigration, relocation, and international assignment programs that support a diverse global workforce. This role drives strategy, governance, compliance, and operational excellence while delivering seamless employee experience across multiple countries. Working closely with Human Resources, Finance, Legal, Tax, Talent Acquisition, and external partners, the leader creates scalable and efficient programs that support business growth and workforce mobility. Success requires balancing global consistency with local compliance, while continuously improving processes, technology, and service delivery.

The Expertise and Skills You Bring

• Extensive experience leading global payroll, mobility, immigration, relocation, or shared services operations.
• Experience managing geographically distributed teams and developing leaders and individual contributors.
• Knowledge of global payroll compliance, international mobility, immigration, tax, and employment regulations.
• Experience leading operational transformation, process automation, and service delivery improvement initiatives.
• Strong vendor management experience, including oversight of payroll, relocation, immigration, and tax service providers.
• Ability to build partnerships and influence stakeholders across Human Resources, Finance, Legal, Tax, and business leadership teams.
• Strong communication, problem-solving, and organizational leadership capabilities.
• Ability to drive controls and operational excellence, maintaining an audit-ready posture.
• Flexibility to work a non-traditional workday in order to support teams around the globe.

The Global Services team operates within Human Resources Shared Services and delivers centralized, scalable solutions that support payroll processing, immigration services, relocations, and international assignments. We partner closely with leaders and stakeholders across Human Resources, Finance, Legal, Tax, Talent Acquisition, and external service providers to ensure compliant and effective solutions for employees around the world. Our team plays a critical role in enabling business growth, supporting talent movement across borders, and delivering a world-class employee experience.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Human Resources

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.