Station Manager

Station Manager

As a Station Manager, you will be responsible for overseeing all operational aspects of the station, ensuring optimal use of resources, equipment, and personnel. You will collaborate with airport management, upper-level executives, and subordinate staff to create efficient operational and administrative procedures. You will liaise with airline customers to deliver their KPM objectives in a safe and secure manner. Key tasks include reviewing financials, enforcing compliance with safety regulations, and recommending improvements for efficiency and service. Additionally, you will play a critical role in maintaining the security of operations in line with TSA legislation, handling complaints, and ensuring customer satisfaction.

Responsibilities:

• Plan, direct, and coordinate daily activities to ensure efficient use of equipment, facilities, and personnel.
• Collaborate with airport management to maintain seamless station operations.
• Lead, manage, and motivate operational personnel, fostering a positive work environment.
• Develop and implement administrative and operational policies in partnership with upper management.
• Monitor and analyze operational and financial reports to identify areas for improvement and profit growth.
• Prepare and present recommendations for operational and capital improvements to upper management.
• Recommend capital expenditures for new equipment to enhance efficiency and service delivery.
• Approve requisitions for equipment, materials, and supplies within budget constraints.
• Ensure compliance with corporate security programs, safety rules, TSA legislation, and other governmental regulations.
• Conduct audits to maintain continuous compliance with corporate policies and safety standards.
• Review and clarify the implementation of the site-specific security plan, ensuring proper identification and compliance for all personnel.
• Investigate and address internal and external complaints related to station operations.
• Oversee contract negotiations with suppliers for equipment and materials.
• Complete all internal and external training on time and monitor station staff to ensure the same.
• Meet airline customer KPM objectives.
• Implement and maintain a station management system, ensuring safety, security, quality, and employee satisfaction.

Minimum Requirements:

• Proven ability to manage and motivate teams, with experience in implementing operational policies.
• Strong understanding of budgeting, financial reports, and expenditure management.
• Familiarity with TSA regulations, airport security requirements, and governmental safety regulations.
• Demonstrated ability to analyze operational data and make strategic recommendations.
• Excellent verbal and written communication skills.
• Experience with station management systems and operational software.
• Strong understanding of safety, security, and compliance standards in aviation or logistics.
• Ability to ensure customer satisfaction while maintaining safety and quality standards.
• Experience in negotiating contracts with suppliers and vendors.
• Flexibility to work varied shifts, including weekends and holidays, based on operational needs.

Preferred Skills:

• Bachelor's degree (B. A.) from four-year college or university.
• Two to five years related experience and/or training; or equivalent combination of education and experience.
• Must have strong organizational skills, written and verbal communication skills.

Physical Requirements/Working Conditions:

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits:

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees for quality medical care!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.