Customs Compliance Analyst

Customs Compliance Analyst

The Customs Compliance team supports the compliant and efficient movement of goods across international borders while protecting Mattel from regulatory, financial, and operational risk. As part of Mattel's Global Supply Chain organization, the team oversees U.S. customs entry activities, tariff classification, Partner Government Agency (PGA) requirements, import documentation, customs controls, and other regulatory obligations to ensure compliance with applicable customs laws and trade regulations.

The team partners closely with Logistics, Quality, Regulatory, Information Technology, customs brokers, freight forwarders, carriers, manufacturing locations, and other internal and external business partners to support compliant import and export operations across multiple transportation modes and business channels. Through proactive monitoring, analysis, issue resolution, and cross-functional collaboration, the team helps ensure the timely movement of goods while minimizing compliance risk and operational disruptions.

The Sr. Analytics Analyst designs, develops, and continuously enhances analytics solutions that transform inbound logistics and customs compliance data into trusted, business-ready insights that support operational execution and strategic decision-making. Working collaboratively with cross-functional stakeholders, the Sr. Analytics Analyst translates business requirements into scalable analytics solutions that improve visibility and decision-making for operational, managerial, and executive leadership. Operating with a high degree of autonomy, this role is responsible for the continuous evolution of the department's analytics ecosystem by identifying opportunities to optimize business processes, strengthen analytics capabilities, and support the organization's evolving operational and strategic objectives.

Bachelor's degree in supply chain management, International Business, Business Administration, Logistics, Finance, or a related field preferred. An equivalent combination of education and directly related professional experience will be considered.

Three (3) to five (5) years of progressively responsible experience in customs brokerage, import compliance, international trade compliance, customs operations, or a related international logistics function.

Demonstrated experience preparing, reviewing, auditing, or supporting U.S. customs entries and resolving customs entry discrepancies or exceptions.

Working knowledge of U.S. Customs and Border Protection (CBP) regulations, customs valuation, tariff classification, country of origin, recordkeeping requirements, free trade programs, and Partner Government Agency (PGA) requirements.

Experience researching and assigning Harmonized Tariff Schedule (HTS) classifications using the Harmonized Tariff Schedule of the United States (HTSUS), General Rules of Interpretation (GRIs), Section and Chapter Notes, CROSS rulings, CBP guidance, and other applicable regulatory resources.

Experience working with Automated Broker Interface (ABI) systems, customs entry software, and troubleshooting transmission or system-related issues.

Experience analyzing customs, trade compliance, or supply chain data using Microsoft Excel, ERP systems, Power Query, or comparable analytical tools.

Strong analytical, critical thinking, and problem-solving skills with the ability to investigate issues, perform root cause analysis, evaluate alternatives, and implement effective corrective actions.

Demonstrated ability to exercise sound judgment, manage assigned responsibilities independently, and make decisions within established company policies and regulatory requirements.

Strong knowledge of U.S. customs laws, regulations, tariff classification principles, and import compliance requirements, with the ability to apply technical requirements to diverse business scenarios.

Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, lookups, data analysis, and reporting; experience with Power Query, Power BI, ERP reporting tools, or similar technologies is strongly preferred.

Excellent written, verbal, and interpersonal communication skills with the ability to explain complex customs and regulatory requirements to both technical and non-technical audiences.

Ability to manage multiple priorities, compliance deadlines, operational issues, and projects effectively in a fast-paced, high-volume environment.

Demonstrated ability to lead projects, process improvements, system implementations, and cross-functional initiatives without direct supervisory responsibility.

Ability to develop Standard Operating Procedures (SOPs), work instructions, process documentation, training materials, and internal compliance controls.

Strong attention to detail with a commitment to regulatory compliance, data accuracy, operational excellence, and continuous improvement.

Ability to collaborate effectively with cross-functional business partners, customs brokers, freight forwarders, carriers, manufacturing locations, government agencies, and external service providers.

Ability to serve as a technical resource by providing coaching, procedural guidance, and knowledge sharing to team members and business partners.