Business Intelligence Developer

Job Description:

• Develop and integrate configurable dashboards, self-service reporting capabilities, and predictive analytics within the CMM application
• Design intuitive, interactive dashboards and visualizations communicating business insights
• Coordinate and implement data replication or feeds for downstream stakeholders and external systems
• Monitor system performance to ensure at least 95% of analytical queries meet monthly SLA response times and dashboards load within five seconds or less
• Drive user adoption of dashboards and reporting tools
• Collaborate with product owners, data engineers, and UX designers to integrate analytics into the CMM user experience
• Translate business requirements and KPIs into technical designs and actionable insights
• Build and enhance dashboards and reports in approved BI tools
• Implement and validate SQL logic, calculations, and metric definitions
• Coordinate with Data Engineering to resolve upstream data issues and curate reporting data
• Apply visualization standards and documentation
• Ensure reporting artifacts comply with privacy, access-control, and data-handling requirements
• Establish and enforce data governance frameworks, standards, and best practices
• Improve BI platforms through performance tuning, automation, metadata management, predictive analytics, and self-service BI
• Support architecture design documents, governance artifacts, data lineage, and metadata catalog processes
• Support and consume AI/ML solutions in compliance with government standards
• Maintain a master AI/ML Capability Register tracking proposed, in-review, approved, and rejected capabilities, status, submission dates, and authorization history
• Implement responsible AI/ML practices for transparency, risk mitigation, fairness, and compliance
• Support the CMM Program's modern cloud-based solution for the Administrative Office of the U.S. Courts and 204+ federal courts

Requirements:

• MA/MS degree with 5+ years of general experience in information systems and 5+ years of specialized experience, or BS/BA degree with 7+ years of general experience in information systems and 5+ years of specialized experience
• Experience may be considered in lieu of degree
• 7+ years of related experience
• Expertise in Python, SQL, and data transformations supporting large-scale analytical data systems
• Strong hands-on experience with BI tools such as Qlik, AWS QuickSight, Power BI, or Tableau
• Advanced SQL skills and experience with analytical data models and semantic layers
• Experience delivering reporting in regulated or high-sensitivity data environments
• Experience assisting with testing, writing acceptance criteria, and confirming test case results
• Experience producing current requirements, sizing user stories, and removing roadblocks before sprint starts
• Excellent oral and written presentation and communication skills
• Ability to work with high-level customer stakeholders and build customer relationships
• Experience identifying and applying industry tools, solutions, methods, best practices, and emerging technologies
• Strong analytical and problem-solving skills
• Ability to work effectively independently and as part of a team
• Must be able to pass a background check to obtain a Public Trust position
• Must be a US Person: Green Card Holder, US Permanent Resident Alien, Refugee, Asylee, or US Citizen
• Preferred certifications include Data Visualization and Data Story Telling, Qlik Sense Business Analyst, Qlik Sense Data Architect, Qlik Cloud Analytics Certified Business Analyst, Story Telling with Data, CDMP, Snowflake SnowPro Core, Databricks Certified Data Professional, AWS Certified Data Analytics - Specialty, AWS Certified Solutions Architect - Professional, and AWS Certified Data Engineer

Benefits:

• Comprehensive medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan options
• 401(k) plan with ability to contribute pre-tax and post-tax dollars and receive a company match
• Full flex work weeks where possible
• Paid time off plans including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave
• Typically 15 days of paid leave per calendar year
• 10 paid holidays per year
• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
• Short- and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Personal accident insurance
• Critical illness insurance
• Business travel and accident insurance
• AI-powered career tool identifying career steps and learning opportunities
• Internal mobility team supporting career goals
• Growth opportunities
• Award-winning culture of innovation
• Military-friendly workplace
• Competitive pay