We are looking for an experienced Salesforce Sr. Marketing Cloud Administrator to join a dynamic IT and Marketing team supporting enterprise-scale marketing automation initiatives. This is an exciting opportunity to work in a fast-paced environment managing and optimizing Salesforce Marketing Cloud platforms and customer engagement journeys.
Key Responsibilities:
Administer and support Salesforce Marketing Cloud including Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio
Manage customer journeys, triggered campaigns, email templates, and automation workflows
Monitor platform health, integrations, and data performance across SFMC and Salesforce CRM
Troubleshoot journey failures, email deliverability, and integration issues
Build and maintain AMPscript, SQL queries, automations, and reporting dashboards
Support Marketing Cloud Connect integration with Salesforce Sales/Service Cloud
Ensure compliance with CAN-SPAM, GDPR, and CCPA regulations
Provide user support, documentation, and training to marketing teams
Required Skills:
Strong hands-on experience with Salesforce Marketing Cloud Administration
Expertise in Journey Builder, Automation Studio, Email Studio, and Contact Builder
Experience with AMPscript, SQL, and Data Extensions
Knowledge of Marketing Cloud Connect and Salesforce CRM integration
Strong troubleshooting and analytical skills
Experience with email deliverability and marketing compliance best practices