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Job Description
Title: RM - AWS Developer
Location: Austin, TX (Hybrid - 2 days/week on-site)
POSITION OVERVIEW
We are seeking an AWS Developer to join our Technology Support Engineering team in Austin, TX. In this role, you will design, develop, and support cloud-based solutions across AWS infrastructure with a core focus on contact center integrations and serverless application development. You will collaborate with cross-functional teams to build scalable backend services, dynamic front-end user interfaces, and automated data pipelines.
DAY-TO-DAY RESPONSIBILITIES
- Design, develop, and support AWS cloud solutions utilizing Amazon Connect, VPC, API Gateway, Lambda, DynamoDB, Cognito, SES, S3, and EC2.
- Configure Amazon Connect contact flows and seamlessly integrate them with upstream/downstream business logic.
- Build serverless APIs and scalable data architectures using API Gateway, Lambda, and DynamoDB.
- Develop dynamic UI applications using Angular and Node.js, connecting them to AWS microservices and external APIs.
- Create QuickSight dashboards and data reporting workflows, executing necessary data transformations with Python and Lambda.
- Configure authentication and access control policies for applications using AWS Cognito.
- Maintain and troubleshoot AWS networking, security configurations, deployment infrastructure, and CI/CD pipelines.
REQUIRED SKILLS
- Amazon Connect configuration and integration (2+ years)
- Python development for serverless applications and data transformation (2+ years)
- AWS Bedrock implementation and cloud development (2+ years)
ADDITIONAL DESIRED SKILLS
- Angular and Node.js UI development
- AWS Serverless stack (API Gateway, Lambda, DynamoDB, S3, Cognito)
- QuickSight reporting and dashboard generation
- Medicaid domain experience
- Generative AI (Gen AI) implementation experience
CANDIDATE PROFILE
The ideal candidate is a hands-on Cloud Engineer with solid experience in building serverless cloud architecture and contact center solutions. They bring strong practical knowledge of Python and Amazon Connect, work effectively in a hybrid team environment, and communicate key technical details clearly to both technical and non-technical stakeholders.
Job Responsibilities
- Design, build, and optimize AWS serverless solutions using Amazon Connect, API Gateway, Lambda, DynamoDB, and Cognito.
- Develop responsive user interfaces with Angular and Node.js integrated into AWS microservices.
- Build automated data transformation processes using Python and create analytics dashboards in AWS QuickSight.
- Maintain and support cloud networking, security, CI/CD automation, and troubleshooting across environments.