Computer Support Specialist

Computer Support Specialist

Employment Type: Full-Time, Permanent

Work Arrangement: Onsite

Experience Required: 0-2 years

Salary: $44,000-$54,000/year

Job Summary

We are hiring a Computer Support Specialist to provide technical assistance and troubleshooting for computer systems and software. You'll help resolve technical issues, support equipment setup, and ensure employees have reliable access to the tools they need.

Responsibilities

• Provide technical support for computer hardware and software issues
• Set up and configure new computer equipment
• Troubleshoot connectivity and performance problems
• Assist with software installations and updates
• Maintain accurate records of support tickets and resolutions
• Support basic network troubleshooting
• Escalate unresolved issues to senior technical staff
• Provide basic user training on systems and software

Requirements & Qualifications

• Associate's degree in IT or related field, or equivalent experience/certification
• 0-2 years of experience in computer or technical support
• Working knowledge of common operating systems and software
• Strong troubleshooting and customer service skills
• Relevant certifications (CompTIA A+) a plus
• Ability to explain technical concepts clearly to non-technical users

Benefits

• Health, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• On-the-job training and certification support
• Career growth path in IT support

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.