Clinic Assistant

Clinic Assistant

In this role, you will be working in our Adult Health Services programs and will be responsible for performing clerical duties to assist with the efficient movement of clients through our Sexual Wellness and Tuberculosis Clinics. We are looking for someone with the ability to adhere to office procedures while assisting nurses with patient care activities, including data entry, telephone reception, registration scheduling, escorting patients, preparing medical records and stocking exam rooms. This position offers an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you'll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life's most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness The hours for this position are Monday - 8:00 am to 4:30 pm, Tuesday 8:00 am to 7:00 pm (rotating evenings, 7.5 hours) Wednesday 8:00 am to 4:30 pm, Thursday 8:00 am to 4:30 pm and Friday from 8:00 am to 4:30 pm. *Salary may increase based on experience.

Responsibilities

Updates client records; enters client's data into computer systems including revising or updating addresses and telephone numbers. Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets. Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed. Patient care activities including Direct Observation Therapy activities, collecting information from clients, escorting patients, preparing medical records, stocking exam rooms, drawing blood (if certified), and performing in-house procedures. Maintains required training, licensure, and/or certification. Adheres to department guidelines for attendance and punctuality. Participates in emergency response activities as assigned. Maintains confidentiality of privileged information and adheres to patient privacy laws. Demonstrates sensitivity and understanding of other ethnic groups and cultures. May assist with determining client eligibility for programs. Assist with interpretation.

Requirements

Completion of high school diploma/GED. One year of experience working in customer service is preferred. Bilingual in Spanish is preferred. Attendance at paid New Hire Orientation is required. Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems preferred. Phlebotomy certification and Medical Billing experience highly preferred but not required.

Benefits

DuPage County Health Department offers a variety of benefits to meet your needs. Please visit Benefits for Employees on our Careers Page for more information. Full-time employees are eligible for the following benefits. Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at DuPage County Government Employee Benefits. Medical Insurance Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults. Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you. Vision Discounts & Insurance A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available. Prescription Plans Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton. Dental Insurance The Delta Dental PPO program allows you to visit any dentist you wish. Flexible Spending Accounts Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs. Life Insurance All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children. Disability Insurance Employees may elect additional accident and critical illness disability benefits.