Logistics Coordinator

Logistics Coordinator

LHH is partnering with a growing organization in the Richmond area to identify a Logistics & Account Coordinator who thrives in a fast-paced operations environment. This position offers a blend of logistics coordination, order management, customer support, and account administration. The ideal candidate enjoys staying organized, managing multiple priorities, and serving as a key point of contact between customers, vendors, and internal teams.

This is an excellent opportunity for someone looking to build a career in supply chain, logistics, customer service, or account coordination while gaining exposure to daily operational activities that directly impact customer satisfaction and business performance.

Responsibilities

• Coordinate outbound shipments and assist with transportation scheduling to support on-time deliveries.
• Monitor incoming inventory and shipment activity, communicating updates and resolving delivery-related issues as they arise.
• Serve as a primary point of contact for customers regarding order status, product availability, and shipment timelines.
• Enter and maintain customer orders while ensuring accuracy throughout the fulfillment process.
• Support customer accounts by responding to inquiries, providing follow-up, and maintaining accurate account information.
• Track open orders, identify potential obstacles, and proactively communicate solutions.
• Maintain detailed records of orders, logistics activities, customer interactions, and shipment documentation.
• Generate reports related to inventory movement, order tracking, and account activity.
• Utilize project management and collaboration tools to organize workflows and task priorities.
• Partner with operations, sales, customer service, and logistics teams to support overall business goals.
• Contribute ideas and process improvements that enhance efficiency, service levels, and operational performance.
• Ensure deadlines are met while delivering a high level of customer support.

Requirements

• High school diploma or equivalent required.
• Previous experience in logistics, transportation, customer service, account coordination, order processing, supply chain, or a related field preferred.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to learn new systems and software platforms quickly.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Effective verbal and written communication skills.
• Ability to manage competing priorities in a deadline-driven environment.
• Strong problem-solving and follow-up abilities.
• Comfortable working onsite in a team-oriented setting.

Preferred Qualifications

• Experience supporting customer accounts or coordinating product orders.
• Background working with logistics, inventory, shipping, or distribution activities.
• Familiarity with project management tools such as Asana or similar platforms.
• Experience preparing reports and maintaining operational documentation.

Job Information

Employment Type: Contract to Hire

Job Site Location: Richmond, CA

Work Arrangement: Fully Onsite

Schedule: Monday-Friday

Salary Range: $20.00-$24.00 per hour