Technical Analyst

Job Description:

• Ensure optimal performance, integrity, and compliance of medical imaging systems and related interfaces
• Manage interfaces connecting EMR, RIS, PACS, and voice recognition systems
• Verify data integrity and optimize image and workflow processes
• Recommend image-management policies and support compliance with federal regulations and imaging standards
• Assess diagnostic imaging modality capabilities
• Collaborate with customers, developers, architects, project managers, and team members to analyze requirements and design business solutions
• Participate in the full system development lifecycle and maintain project documents and deliverables
• Manage project requirements, schedules, budgets, resources, and defects
• Communicate downtime, upgrades, workflow changes, and methods to stakeholders
• Support vendor management and evaluate vendor solutions through cost-benefit analysis
• Implement and maintain imaging hardware and software, including upgrades and updates
• Retrieve data for performance indicators and audits
• Provide business and technical support for project and production activities
• Conduct testing, defect management, integration testing, UAT, implementation checkout, and post-implementation support
• Maintain design documents, architecture documents, and flow diagrams
• Participate in an on-call rotation and perform other assigned duties

Requirements:

• Bachelor’s degree in Business Administration, Business Management, Information Systems or related field, or relevant experience and/or education in lieu of a bachelor’s degree
• Experience in medical imaging systems administration, PACS administration, or a similar healthcare role preferred
• Lean/Six Sigma preferred
• Health Insurance or Healthcare Industry experience preferred
• Proficiency with PACS, RIS, and EMR systems
• Strong understanding of DICOM and HL7 standards
• Familiarity with network configurations, transmission protocols, and server management
• Experience with hardware and software implementation, upgrades, and maintenance
• Ability to retrieve and analyze data for performance indicators
• Excellent written and verbal communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects and priorities effectively
• Customer-focused commitment to service excellence
• Ability to work independently and collaboratively in a team environment
• Adaptable and eager to learn new technologies
• Ability to sit or stand for extended periods, perform tasks requiring manual dexterity, and occasionally lift up to 25 pounds
• Must comply with HIPAA, data security guidelines, company policies, and applicable laws
• No required licenses or certifications
• No additional language required

Benefits:

• Remote-based position
• 25% - 50% travel requirement
• On-call rotation schedule
• Training others occasionally