Hotel Front Desk Night Auditor
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation:
$20 per hour
Responsibilities:
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Provide exceptional service to all hotel guests during their stay
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications:
- Some college is preferred but a high school diploma or equivalent is required
- Overnight shift; requires flexible hours
- Outstanding communication skills and excellent customer service skills are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
About Company
Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester Airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo & Lake Ontario.