Residential Coordinator

OPTI STAFFING GROUP IS HIRING! Opening: Resident Coordinator Location: Anchorage, AK Pay: $18.50/hr Schedule: Full-Time | Multiple Shifts Available COMPANY INFO: We are partnering with a well-established local nonprofit organization dedicated to supporting individuals and families in Anchorage who are experiencing homelessness, displacement, or other difficult circumstances. This organization provides resources and guidance to help community members work toward stability and independence, including assistance with housing, financial resources, employment, and other essential services. You’ll be joining a welcoming, mission-driven team that values clear communication, mutual respect, collaboration, and the contributions of every team member. WHAT YOU’LL DO: As a Resident Coordinator, you’ll play an important role in supporting residents and helping ensure the facility operates smoothly and safely. This is a people-focused position that combines customer service, administrative responsibilities, and direct resident support. Responsibilities include: Answer incoming phone calls and provide information and resources to residents and callers Schedule appointments and assist with general front desk coordination Assist residents with job searches and employment-related resources Provide information and guidance regarding available community resources Complete preliminary resident intakes as needed Maintain accurate documentation and resident information Attend meetings and communicate important information with team members Assist residents with day-to-day questions and needs Provide professional, compassionate, and respectful support to individuals from a variety of backgrounds Help maintain a safe, organized, and welcoming environment Assist with additional facility and administrative duties as needed WHAT’S IN IT FOR YOU: $18.50/hr Benefits included Opportunity for continued professional growth Meaningful work where you can make a direct impact in your community Work with a local nonprofit whose mission is helping fellow Alaskans get back on their feet Gain valuable experience in human services, nonprofit work, and community outreach WHAT YOU NEED TO HAVE: High school diploma or equivalent At least 1 year of clerical, administrative, or data entry experience Strong communication and customer service skills Comfortable working directly with individuals who may be experiencing challenging circumstances Ability to remain professional, patient, and compassionate Basic computer and data entry skills Ability to lift up to 20 pounds Dependable and able to work independently as well as part of a team Ability to work one of the following shifts: 7:00 AM – 3:00 PM 3:00 PM – 11:00 PM 11:00 PM – 7:00 AM