Logistics & Inventory Management Specialist SAP/Excel

Job Title

Job Description Remote after initial onboarding; candidates must reside in the Raleigh-Durham area for in-person orientation and equipment pickup. Required Education: Associate's degree Preferred Education Bachelor's degree in supply chain, Logistics, or a related field preferred Qualifications/Skills/Experience: Ideally 58 years of relevant experience in logistics, inventory management, materials management, or a related field Experience working with SAP and Microsoft Office Strong problem-solving and decision-making skills Excellent attention to detail, particularly for inventory reconciliation and audit requirements Ability to manage multiple priorities and adapt to changing workflows Ability to work independently and productively in a remote/hybrid environment Problem-solving (inventory issues, workflow challenges) Detail-oriented (to meet standards for accounting processes audits) Preferred Summary Material logistics background (ideal: 58 years, but 12 years considered) SAP familiarity Excel skills (basic lookups) Position Overview This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management This position will also be responsible for preparing and performing physical inventory activities annually as per accounting guidelines Key interactions for this position would be with Customer Administration, Memphis Returns, Regional Service Managers, Customer Service Engineers, CSML, 3rd party Logistics provider (DHL), Finance, calibration provider (SIMCO), the Customer Care Center, and the Tool Center staff Responsibilities For all CSEs and other partners, this position provides inventory support services over the phone and online Support Customer Administration with the following Resolution of service report errors Reversals for incorrect billings Serial number error escalations as related to the installed base Support Memphis Returns with the following Resolve return processing errors/issues Proactively identify areas of improvement with the end goal of reduced errors Research and follow up with CSML for missing parts in Memphis Physical Inventory Coordinate and schedule with Field Management Execute physical inventory activities with Field in a timely manner Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance Work closely with and follow up with CSEs and Management for escalations and material recounts Follow up on any transactions that were in error for CSE during physical inventory count Error handling as it relates to inventory management PO posting errors Tool order failures Reports and analysis as needed

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**