Technical Program Manager

Job Description:

• Lead end-to-end delivery of complex enterprise programs from kickoff through go-live and adoption
• Manage programs involving large-scale LiDAR, GIS, and asset-data ingestion, model builds, integrations, and value-driven use cases
• Serve as the primary point of contact for customer program teams and executive sponsors
• Run program governance, including steering committees, executive updates, status reporting, and decision logs
• Define scope, milestones, dependencies, and success criteria
• Coordinate across Customer Success, Product, and Engineering
• Identify and manage risks and dependencies
• Guide stakeholders through key decisions with clear options and trade-offs
• Lead customer change management through stakeholder alignment, training, and adoption plans
• Improve program management standards, templates, and reporting across the US team
• Identify and implement AI and automation opportunities across delivery, including status reporting, data validation, and project setup

Requirements:

• 5+ years in technical program or project management
• Experience delivering complex enterprise software, data, or infrastructure programs
• Significant customer-facing experience
• Experience leading senior stakeholders and building lasting trust
• Record of delivering multi-stakeholder programs on time and to a high standard
• Experience helping customers and teams adopt new tools, processes, or ways of working
• Technical understanding of data pipelines, integrations, and cloud platforms
• Python or SQL skills highly regarded
• Experience with data, tooling, and project management tools such as Fibery, Jira, and Asana
• Practical use of AI tools to improve work
• Experience in utilities, energy, GIS, or LiDAR is a plus but not essential

Benefits:

• Equity through ESOP
• Flexible working
• Excellent PTO
• Healthcare programs
• 401(k) programs
• Strategic autonomy
• Collaborative culture
• Work on technology protecting energy grids from extreme weather and structural failure