Operations Data Analyst
- Full-time
Job Title: Operations Data Analyst
Location: Plano, TX
Pay Rate: – style="font-weight: 400;">Schedule: Fully on-site, Monday thru Friday 8:00AM to 5:00PM (hours may vary)
Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.
Operations Data Analyst
Top Skills:
- SQL
- Tableau
- SAP
Responsibilities:
• Design, build, and maintain operational reports and executive dashboards providing real-time and historical visibility into D2C fulfillment performance — refreshed on daily, weekly, and monthly cadences with accurate, validated data
• Develop customized, interactive Tableau dashboards with self-service capabilities, filtering by warehouse, product category, carrier, time period, and KPI metric — aligned with Fulfillment Manager control tower monitoring workflows
• Prepare reports and support stakeholders with deriving insights for Weekly Business Reviews (WBRs) and executive-level presentations
• Build and maintain advanced Excel workbooks and templates for D2C fulfillment reporting, carrier forecasting models, and inventory tracking
• Write, maintain, and optimize GCP SQL queries to extract, transform, and load fulfillment, inventory, and carrier shipment data from our data warehouse — ensuring data accuracy and consistency by validating against SAP ERP, WMS, and OMS source systems
• Mine, develop, and distribute data insights that will drive learnings and growth for the eCommerce Operations team
• Analyze and develop insights for channel-specific operations data using multiple data sources including Tableau, Kibana, eCommerce business platforms, and other tools
• Work closely with the Business Intelligence team to ensure data integrity across Fulfillment, Returns, Operations, and NPS dashboards
• Build and maintain weekly outbound volume forecasting models incorporating historical shipment data, order trends, promotional calendars, and seasonality factors by carrier and warehouse
• Track, report, and analyze weekly carrier forecast accuracy — measuring actual shipments vs. forecasted volumes by carrier and warehouse with variance commentary and trend analysis
• Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and establish historical benchmarking
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