Evaluation Manager

Evaluation Manager

For more than 50 years, Children's Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city's second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.

POSITION SUMMARY :

The Evaluation Manager is a key member of the Research, Data and Evaluation team that will work closely with the Director of Research, Data and Evaluation, other program managers, and staff to help design and implement program evaluation, data collection, and analysis strategies. The Evaluation Manager will directly supervise the Program Data Coordinator on the Research, Data and Evaluation team. S/he/they is a key driver in building learning opportunities to improve programs, inform direction and verify assumptions.

The Evaluation Manager's key focus is to evaluate and uplift Children's Council's program impacts in order to increase efficiency, inform program growth, and support the evolving needs of our diverse client communities.

RESPONSIBILITIES :

Communication & Leadership

Leads/co-leads conversations with program and admin team leaders to assess, design and analyze impact in programs and grants

Manages the production of data insights that tell a story and provide suggestions for action-planning across departments

Facilitates and supports the design of impact related, external facing presentations

Manages multiple evaluation projects simultaneously and prioritizes time and workload effectively

Responsible for overseeing and coordinating the daily workflow and activities of the team

Monitors team's tasks and projects, distributes workload across team in a timely and comprehensive manner

Supervision

Provides ongoing feedback, coaching, and training to staff members to enhance their skills and performance

Continuously seeks opportunities for improvement in processes and outcomes

Facilitates change management within the team

Program Evaluation

Utilizes organizational impact evaluation framework and ensures that all programs have systems in place to analyze and interpret impact, informing program improvements and design

Collaborates with program teams to ensure that program evaluations are in alignment with grant/funder requirements and program goals

Optimizes client surveys to ensure high-quality feedback loops for program growth.

Designs and implements high-quality evaluations and analysis for new programs or initiatives

Conducts and analyzes interviews and focus groups with internal and external stakeholders

Supports program teams in incorporating quantitative and qualitative evaluation findings into grant/funder reports

Data & Research

Oversees the production of research deliverables, including detailed reports, succinct one-pagers, and background research for funding proposals

Leads/co-leads the development of data dashboards to provide the necessary data outputs for tracking and measuring impact

Oversees the analysis of quantitative and qualitative program data to identify trends, inform program implementation, and ensure alignment with Children's Council's strategic plan and program goals

Manages ad-hoc research, data, evaluation, and special projects with effective delegation to the Program Data Coordinator

Disseminates and creates organization-wide learning opportunities related to data and evaluation learnings

Program Improvement

Ensures agency-wide adoption of evaluation frameworks and data best practices

Shapes program improvement and growth by offering data insights and relevant evaluation findings

Provides feedback on evaluation opportunities for new funding sources and grant applications

Builds capacity for data-driven decision making in program and administrative teams

REQUIRED QUALIFICATIONS

Bachelor's Degree required. BA in Social Sciences preferred (e.g. public health/policy, education, social work). Non-profit/Public service-related Bachelors acceptable.

At least three years of evaluation and data analysis experience

Experience leading or supervising a small team

Experience collecting, analyzing and reporting impact evaluation data

Experience designing and analyzing surveys (SurveyMonkey, Google Forms, Microsoft Forms)

Experience creating evaluation reports, dashboards, and visual summaries (PowerBI, PowerPoint)

Demonstrated success in cross-team collaboration and program evaluation

Excellent written and verbal communication skills

Excellent problem-solving and project management skills

Experience with Salesforce CRM systems a plus

Experience using project management platforms (Asana) a plus

PHYSICAL REQUIREMENTS

Manual dexterity to use a telephone, computer and other office equipment.

Ability to hear and understand speech at normal room levels, and on the telephone.

Mental acuity to perform the essential functions of this position

BACKGROUND CHECK All offers of employment are contingent upon successfully completing this process.

Hybrid Work

We have adopted a hybrid working model and currently require employees to be present in the office at least 3 days per week, with the option to work 2 days per week remotely. Applicants should be comfortable with both the remote and in office scenarios.

Benefits, and Employee Perks

We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:

• Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
• Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
• Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
• 401(k) retirement plan with a generous employer match.
• Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
• Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday.
• Ongoing training and professional development for all staff.
• Tuition Reimbursement.

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement

Children's Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.