Infrastructure Lead

Lead Infrastructure Engineer

Must have technical/functional skills:

• Compute Infrastructure: Microsoft Windows Server, Linux (RHEL, CentOS), Hyper-V, VMware vSphere / Proximos
• Networking: Layer 2 / Layer 3 Networking, Cisco, Juniper, Arista, or equivalent platforms, BGP, OSPF, IS-IS, Datacenter Network Architectures
• Storage: SAN and NAS Technologies, Storage Replication, Backup and Recovery Solutions
• Observability: Grafana, Splunk, SolarWinds
• Automation: Python, NinjaOne

Roles & Responsibilities:

• Leadership: Lead, mentor, and develop a team of infrastructure engineers in networking, storage, compute, and virtualization. Manage team workload, priorities, and resource allocation with help from Scrum Master.
• Operations: Ensure availability, reliability, and performance of datacenter infrastructure services. Oversee daily operations and support activities across: Compute, Storage, Networking & Virtualization. Lead incident response and participate in major incidents. Drive root cause analysis and continuous improvement initiatives. Establish KPIs, SLAs, and operational metrics.
• Engineering: Define and execute infrastructure roadmaps aligned with business growth. Lead datacenter modernization and transformation projects. Evaluate new technologies and recommend strategic investments. Drive infrastructure standardization and best practices.
• Capacity Planning & Lifecycle Management: Manage infrastructure capacity planning and forecasting. Oversee hardware refresh cycles.
• Security & Compliance: Partner with security teams to implement infrastructure security controls. Ensure compliance with organizational policies and regulatory requirements. Support vulnerability assessments, audits, and remediation activities. Lead disaster recovery and business continuity planning efforts.
• Stakeholder Management: Manage relationships with infrastructure vendors and service providers. Collaborate with application, cloud, cybersecurity, facilities, and operations teams. Provide regular operational updates to management and key stakeholders.
• Automation: Drive operational efficiency through automation and process optimization. Define infrastructure operational standards and documentation.
• Generic Managerial Skills: Working in large multicultural teams in onsite-offshore model. Good customer facing communication skills and team management skills.

Salary Range: $130,000-$160,000 a year