Office Manager

For over 40 years, Newport Pacific has been a recognized leader in manufactured housing, RV resort, and apartment community management. Headquartered in Newport Beach, CA, we operate more than 100 communities in ten states across the U.S. We treat our residents not just as our livelihood, but as our neighbors, and we take pride in the fact that we are not an impersonal corporation, but rather a small company of incredibly talented people who are honored to serve our communities and our clients.

We are currently looking for a full-time Office Manager who will be passionate about working with the residents of 109 mobile home spaces and 13 RV spaces located in Azusa, CA.

Under the direction of a Regional Manager, day-to-day tasks may include, but are not limited to:

• Ensure a clean, safe, and code-compliant environment.
• Uphold and value every resident’s right to peaceful enjoyment of their homesite and the community.
• Collect and deposit rent payments and perform all related data entry and bookkeeping tasks.
• Control expenditures by staying within the constraints of the approved budget.
• Process applications for tenancy and facilitate a seamless move-in/move-out process.
• Prepare tenancy contracts and corresponding documents and present them for signing.
• Perform routine inspections and take corrective action for deficiencies.
• Handle resident complaints with urgency and empathy.
• Recognize and address maintenance needs.
• Solicit third-party contractor bids and oversee third-party projects.
• Effectively respond to urgent/emergencies that sometimes occur outside of normal business hours.
• Other unspecified reasonable tasks as assigned by a supervisor to ensure the smooth and efficient operation of the community.

Desired skills & experience:

• Property Management experience and/or professional expertise.
• Working knowledge of fair housing and landlord/tenancy laws.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Rent Manager software preferred.

Compensation:

• A comprehensive benefits package after successful completion of an introductory period.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above represent the knowledge, skill, and ability required and are not an exhaustive list of all duties, responsibilities, or qualifications associated with this job.

At Newport Pacific Capital, we believe our success is derived from the diverse perspectives of our employees and an inclusive environment that encourages collaboration and creativity. We are committed to maintaining an atmosphere where people thrive by being themselves and are thereby inspired to do great things for our company and our clients. We are proud to be an equal opportunity employer that treats all applicants uniformly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other characteristics protected by local, state, and federal laws. All recruitment.

About Newport Pacific Capital:

Newport Pacific Capital is a Newport Beach-based property management, development, and investment company specializing in mobile home communities, RV parks, marinas, and related residential properties. For more than 40 years, the company has built its reputation around one core purpose: creating successful communities for residents, owners, investors, and partners.

Our team brings a hands-on, service-driven approach to every property we manage. We believe strong communities are built through responsive communication, practical problem-solving, and treating residents as neighbors. Whether supporting daily operations, improving property performance, or helping communities thrive, Newport Pacific Capital manages each property with the same care and accountability we would bring to our own.

As a relationship-focused company with deep industry experience, Newport Pacific Capital offers team members the opportunity to make a visible impact in the communities we serve. We are proud to be a collaborative, approachable, and purpose-driven organization where talented people work together to support clients, residents, and long-term community success.